At a Glance
- Tasks: Assist passengers safely on minibuses, ensuring a smooth journey.
- Company: Join a caring team dedicated to community transport in North Yorkshire.
- Benefits: Enjoy competitive pay, pension contributions, and employee discounts.
- Other info: Flexible part-time hours with comprehensive training provided.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: No experience needed, but caring and communication skills are essential.
The predicted salary is between 13 - 13 £ per hour.
Salary: £13.28 - £13.47 per hour
Contract Type: Permanent, Part-time
Vacancy Hours: 22.50 hours per week
Location: Northallerton, North Yorkshire
The Integrated Passenger Transport Operations Team is responsible for the safe and efficient use of over one hundred and twenty minibuses to transport people in North Yorkshire. The team comprises approximately 350 drivers and passenger assistants that operate at locations throughout North Yorkshire. The team delivers approximately 250,000 passenger journeys per year including 20,000 wheelchair user journeys. The transport provided enables people to access schools, day centres, learning opportunities, supported employment and other meaningful activities in our community. We also undertake registered local bus services and community transport journeys.
We are looking for caring, flexible, and committed people to help us provide this transport. You will be responsible for the safety of passengers during these journeys and will ensure that the passengers board and alight safely as well as ensuring that any safety equipment is used correctly. Full training in the use of all safety equipment will be provided. You will need effective communication skills as you will consult daily with the passengers, carers, and establishment staff. Experience is not essential; however, some experience of assisting passengers in accessible vehicles or working in a similar role would be an advantage for this position.
We have a vacancy for a part-time Passenger Assistant at 22.50 hours per week on a full year contract. The typical (but not exact) 22.50 hours working week would be from approximately 07:00am/07:30am to approximately 09:45am/10:15am and from approximately 2:30pm/3:00pm to approximately 5:00pm/5:30pm; however, these hours can, and on occasions do, vary to fit the needs of our customers. The hours will be worked from Monday to Friday inclusive. The role will involve split shifts. This vacancy is based in Northallerton. The role will require you to be flexible to fit in with Integrated Passenger Transport demand.
We offer a comprehensive training package, including the Passenger Assistant Training Scheme (PATS), Basic First Aid and Managing Challenging Behaviour.
What can we offer you? In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier. These include:
- a local government pension scheme with 18.1% employer contribution
- salary sacrifice schemes
- employee discount benefits including shopping, supermarkets, gym discounts and more
- travel loans
- Health Assured – confidential help and support for your wellbeing
This post involves access to vulnerable service users and if you were offered the position, you will be required to undergo an Enhanced Disclosure & Barring Service (DBS) background check. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk. We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.
NYC is committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Council’s purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services, we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
Passenger Assistant in Northallerton employer: Applefields School
As a Passenger Assistant with North Yorkshire Council, you will be part of a dedicated team that plays a vital role in ensuring safe and efficient transport for the community. We offer a supportive work culture with comprehensive training opportunities, including the Passenger Assistant Training Scheme and Basic First Aid, alongside a competitive salary and excellent benefits such as a local government pension scheme and employee discounts. Join us in making a meaningful impact in Northallerton, where your commitment to caring for others is valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Passenger Assistant in Northallerton
✨Tip Number 1
Get to know the company! Research North Yorkshire Council and their values. Understanding their commitment to community and diversity will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Passenger Assistant, you'll be interacting with passengers and staff daily. Role-play scenarios with friends or family to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Be flexible! The role requires adaptability to fit the needs of passengers. Highlight your willingness to adjust your schedule and approach during interviews to show you're ready for the dynamic nature of the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to tailor your approach.
We think you need these skills to ace Passenger Assistant in Northallerton
Some tips for your application 🫡
Show Your Caring Side:When writing your application, let your caring nature shine through! Share any experiences where you've helped others, especially in transport or similar roles. We want to see how you connect with people and ensure their safety.
Be Flexible:Highlight your flexibility in your application. Since the role involves split shifts and varying hours, mention any past experiences where you've adapted to changing schedules. We appreciate candidates who can fit in with our team's needs!
Communicate Clearly:Effective communication is key for this role. In your application, demonstrate your ability to communicate well with passengers, carers, and staff. Use clear examples to show how you’ve successfully interacted with different people in the past.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our fantastic benefits there!
How to prepare for a job interview at Applefields School
✨Know Your Role
Make sure you understand the responsibilities of a Passenger Assistant. Familiarise yourself with the importance of safety during transport and how to assist passengers, especially those with disabilities. This knowledge will help you answer questions confidently.
✨Show Your Caring Side
During the interview, highlight your caring nature and flexibility. Share any relevant experiences where you've helped others or worked in a team. This role is all about supporting passengers, so demonstrating empathy will go a long way.
✨Communicate Effectively
Effective communication is key in this role. Practice how you would explain safety procedures or assist passengers. Be prepared to discuss how you would handle challenging situations, as this shows your readiness for the job.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the training provided or the team dynamics. This shows your interest in the position and helps you gauge if it’s the right fit for you.
