At a Glance
- Tasks: Provide essential administrative support in occupational health and assist customers with their inquiries.
- Company: Join a leading local government team dedicated to community wellbeing.
- Benefits: Enjoy a generous pension scheme, employee discounts, and wellbeing support.
- Other info: Hybrid working model with opportunities for career growth and a diverse workplace.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and proficiency in Microsoft Office are essential.
The predicted salary is between 25000 - 30000 £ per year.
Grade: E
Contract: Permanent
Location: Northallerton, North Yorkshire
Hybrid working (requirement to work from County Hall Northallerton on a Tuesday & Thursday)
Payroll Services is one of the largest teams across NYC and provides a host of services including payroll admin for schools and services, occupational health, LGPS pensions administration, DBS and local partners and directorate services. We have around 42,000 customers who all rely on us to provide a fantastic professional customer experience.
The core focus of this post is to provide a wide range of occupational health administrative support to both internal and external customers, and for the OHWB clinical team in the delivery of professional safe effective quality service.
As part of this new job opportunity, you will be involved in:
- First line client facing contact for the OHWB customer service dealing with phone calls in to the service from customers. You will provide advice and guidance on access to a range of services and signposting where appropriate, working within a clinically focused environment and dealing with sensitive and emotive calls/emails/customers.
- Be highly discreet in delivering a confidential and supportive service to help with enquiries (often sensitive in nature) about the occupational health process.
- Have strong partnership working relationships with external doctors and medical practices.
- Undertake a high-level focus on Data governance and responsibility for related confidential data files and storage maintaining accuracy of files in compliance with GDPR & retention policies and medical records management.
- Ensure compliance of relevant legislation, professional standards, and ethical guidance.
- You will be required to be competent in Microsoft office packages and have the ability to understand how to navigate the inhouse OHWB system with training.
In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier. These include:
- a local government pension scheme with a generous employer contribution
- salary sacrifice schemes
- employee discount benefits including shopping, supermarkets, gym discounts and more!
- travel loans
- Health Assured – confidential help and support for your wellbeing
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
Occupational Health Administrator in Northallerton employer: Applefields School
Whitby School is an exceptional employer dedicated to fostering a nurturing and inspiring environment for both students and staff. With a strong emphasis on collaboration, mental health support, and continuous professional development, we empower our employees to grow in their careers while making a meaningful impact on the lives of young people. Located in the heart of the Whitby community, our school embodies values of ambition, courage, character, and endeavour, ensuring that every day offers new challenges and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Occupational Health Administrator in Northallerton
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Applefields School.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Applefields School.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Applefields School, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Occupational Health Administrator in Northallerton
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Applefields School.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Applefields School.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Applefields School. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Applefields School. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Applefields School
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Applefields School’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
