At a Glance
- Tasks: Support insurance arrangements and handle complex claims for the Council and its partners.
- Company: Join a dedicated team within North Yorkshire Council, making a real impact.
- Benefits: Enjoy a local government pension, lifestyle discounts, and hybrid working options.
- Other info: Diverse and inclusive workplace committed to personal and professional growth.
- Why this job: Gain valuable experience in insurance while contributing to community services.
- Qualifications: Experience in commercial insurance preferred; training provided for the right candidate.
The predicted salary is between 30000 - 40000 € per year.
Location: Northallerton, North Yorkshire, County Hall Campus - (Hybrid working)
Do you have experience in an insurance related role? Are you seeking a position that offers daily variety, opportunities to enhance your skills, and the chance to make a meaningful impact on the services we provide to both our internal and external customers?
Our Team
The Insurance & Risk Management Service is a dedicated team of specialists offering comprehensive advice, support, and claims handling services. We serve not only the Council but also our partner organisations, including the National Parks Authorities, North Yorkshire Fire & Rescue Service and the newly established Mayoral Combined Authority, and the Council’s wholly owned companies.
The role
As our Insurance and Risk Technician you will be involved in supporting key areas of work including:
- Assisting with the arrangement of insurance requirements for the Council, its companies and customers including assistance with insurance renewals and tenders.
- Assist with various projects to ensure that the Council, companies and customers continue to have the correct type and level of insurance.
- Assisting with handling of insurance queries from all parts of the Council, companies and customers.
- Handling of complex insurance claims and queries.
What you will bring
You should possess substantial knowledge and experience in commercial insurance practices. While a qualification in risk or insurance is preferred, we also welcome applications from individuals with relevant experience in these sectors or closely related areas. Training will be provided, and you will have the opportunity to gain a qualification. Ideally, you should also have experience in insurance, preferably within the public sector, and some experience in supporting and training staff. It would also be beneficial to have experience in Property and Housing insurance and claims.
You should possess excellent communication and customer care skills, with the ability to negotiate and influence best practice. Being well‑organized, flexible, and proficient in ICT is essential, along with strong literacy, numeracy, and attention to detail. You must be able to prioritise workloads to meet deadlines and demonstrate the ability to work independently as well as collaboratively within a team.
Working for us
In addition to joining a supportive team, we also offer a range of great benefits to help make life a bit easier. We offer a career‑average employer contribution local government pension scheme, green car and cycle schemes, and a range of lifestyle discounts, among others. You can find more information on the range of benefits we offer within our total rewards brochure.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
Insurance and Risk Technician in Northallerton employer: Applefields School
As an employer, North Yorkshire Council offers a dynamic and supportive work environment where employees can thrive in their roles as Insurance and Risk Technicians. With a commitment to professional development, including training and qualification opportunities, alongside a comprehensive benefits package that includes a local government pension scheme and lifestyle discounts, the Council fosters a culture of inclusivity and respect for diversity. Located in the picturesque Northallerton, this role not only provides meaningful work impacting the community but also promotes a healthy work-life balance through hybrid working arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance and Risk Technician in Northallerton
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and risk sector. Attend industry events or webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its services thoroughly. Think about how your experience aligns with their needs, especially in handling insurance queries and claims. Practise common interview questions so you can showcase your skills confidently.
✨Tip Number 3
Showcase your soft skills! Communication and customer care are key in this role. Be ready to share examples of how you've successfully negotiated or influenced best practices in previous positions. This will help you stand out as a candidate who can make a real impact.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Make sure to highlight your relevant experience in commercial insurance and any training you've provided to others.
We think you need these skills to ace Insurance and Risk Technician in Northallerton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in insurance and risk management. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects or achievements!
Show Off Your Communication Skills:Since this role involves handling queries and claims, it’s crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect your customer care skills and ability to negotiate effectively.
Highlight Your Organisational Skills:Being well-organised is key for this position. In your application, mention any experiences where you successfully managed multiple tasks or projects. This will show us that you can prioritise workloads and meet deadlines like a pro!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Applefields School
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of commercial insurance practices, especially if you have experience in the public sector. Be ready to discuss specific examples from your past roles that demonstrate your expertise and how it can benefit the team.
✨Showcase Your Communication Skills
Since this role involves handling queries and claims, practice articulating your thoughts clearly. Think about scenarios where you've successfully communicated complex information to clients or colleagues, and be prepared to share those stories during the interview.
✨Demonstrate Organisational Skills
The job requires strong organisational abilities, so come prepared with examples of how you've managed multiple tasks or projects simultaneously. Highlight any tools or methods you use to stay organised and meet deadlines.
✨Emphasise Teamwork and Flexibility
This role is all about collaboration, so be ready to discuss how you've worked effectively within a team. Share experiences where you adapted to changing circumstances or supported colleagues, showing that you're a team player who can also work independently.
