At a Glance
- Tasks: Support and improve digital services for families in North Yorkshire.
- Company: NYES, a growing commercial operation reinvesting profits into local communities.
- Benefits: 28-34 days holiday, generous pension scheme, fitness discounts, and lifestyle savings.
- Other info: Join a diverse team committed to inclusivity and service improvement.
- Why this job: Make a real difference in families' lives through accessible digital services.
- Qualifications: Experience in digital systems and a passion for community support.
The predicted salary is between 30000 - 40000 £ per year.
Contract: Fixed Term (Until 31st March 2029)
Hours: 37 hours per week
Location: Northallerton, North Yorkshire
NYES is a commercial operation, achieving over £35 million turnover per annum, with ambitions to grow. All of its profit is reinvested back into North Yorkshire, protecting frontline services and communities. As a 100% traded service, we rely on every member of our team to have a highly commercial and professional approach. Our customers include maintained schools, academies, independent schools, early years settings and more recently other public sector bodies, both within and beyond North Yorkshire, and we continue to grow our customer base thanks to our excellent team.
About the role
The role of Digital Operations Officer sits within the NYES Hub team and plays a key role in supporting the delivery and continuous improvement of NYES systems and digital services, ensuring they are efficient, customer-focused, and aligned to wider North Yorkshire priorities, in particular, the Best Start in Life (BSiL) programme. You will support the development and maintenance of digital systems that help deliver a coherent, user-friendly “digital front door”, connecting families to early years services, childcare, and support networks. Helping align NYES digital services with wider developments such as the Best Start in Life platform, Families Information Service, and NHS digital offers and supporting inclusive and accessible digital services. You will support the wider NYES team by ensuring data is accurate, accessible and used effectively to inform decision making and service improvement.
Supporting the Best Start in Life
- This role will contribute to North Yorkshire’s ambition that “every baby, child and family has the best start in life”, ensuring families and professionals can easily access the information, services and support they need.
- Early support and prevention, ensuring families get the right help at the right time.
- Integrated, joined-up services across health, education and family support.
- A shift from analogue to digital services, improving accessibility and user experience.
- Empowering families through easy access to trusted information and resources.
As Digital Operations Officer, you will help enable these ambitions by ensuring NYES systems and customer-facing digital services are modern, connected, and responsive to user needs.
Why work for us?
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays. Pension: save for your retirement with our generous local government pension scheme with a 15.1% contribution. Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers. Please click our Total Rewards link below to see the full range of benefits available.
Contact
For more information, or an informal conversation, please contact Paul Roberts: Paul.G.Roberts@northyorks.gov.uk
Key Dates
- Closing date: 5th July 2026
- Interview Date: 14th July 2026
- Venue for Interview: County Hall, Northallerton, North Yorkshire
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
Digital Operations Officer in Northallerton employer: Applefields School
NYES is an exceptional employer, dedicated to reinvesting profits back into North Yorkshire, which fosters a strong sense of community and purpose among its employees. With a commitment to employee wellbeing, offering generous holiday entitlements, a robust pension scheme, and various lifestyle discounts, NYES promotes a supportive work culture that values professional growth and inclusivity. As part of the NYES Hub team, the Digital Operations Officer will play a vital role in enhancing digital services that empower families, making this position not only meaningful but also rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Operations Officer in Northallerton
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We think you need these skills to ace Digital Operations Officer in Northallerton
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Applefields School, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
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How to prepare for a job interview at Applefields School
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Applefields School might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
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Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Applefields School.
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
