At a Glance
- Tasks: Support the operational team with administration, data processing, and customer liaison.
- Company: North Yorkshire Council, dedicated to serving a diverse community.
- Benefits: Competitive salary, pension scheme, discounts, and ongoing training.
- Other info: Full training provided and opportunities for personal development.
- Why this job: Join a supportive team and grow your career in a dynamic environment.
- Qualifications: Strong communication skills and experience with Microsoft packages.
The predicted salary is between 25989 - 27254 £ per year.
Salary: £25,989 to £27,254 per annum
Grade: E
Contract: Permanent
Hours: Full Time, 37 Hours per week
Location: Northallerton, North Yorkshire
We are looking for an experienced administrator who is looking to learn and grow their knowledge within an officer role. You will be a highly motivated administrator with excellent communication skills, as a key part of this role is liaising with internal and external customers. You will deal with sensitive highly confidential information, both written and verbal, and will liaise with members of the public and professionals. You will be working to strict deadlines to support our Fleet service.
You must be highly organised and proactive, the successful candidate must communicate daily with the workshop teams, parks, fleet, waste and street scene and managers of all these services. The day-to-day core focus is providing direct support to the operational team, you must have excellent ICT skills and experience of using Microsoft packages. You will need to observe a high level of confidentiality and comply with GDPR at all times.
Some of the key roles and responsibilities:
- Responsible for the organisation of North Yorkshire Council’s fleet and transport vehicles.
- Processing and maintaining records of fleet vehicles and driving records.
- Working closely with the operational team to support an extremely busy service.
- To undertake reception duties, meet and greet visitors, provide direction and give advice and guidance to routine queries.
- Tasks including basic stock control, data processing, checking of vehicles, filing vehicle and driver’s records, and making bookings as required.
- To undertake basic financial management processes including processing orders and invoicing, assisting in closedown of year end accounts and resolving issues including unpaid bills.
- Perform data input whether relating to finance, staffing information, service usage or otherwise.
- To create, manage, process and manipulate data and information whether relating to finance, staffing information, customers or any other service requirements or eligibility criteria.
- To co-ordinate the receipt of information or returns, checking, collating and confirming as necessary and prepare reports.
- To assist in the preparation and organisation of meetings and events.
Full training will be provided to the successful candidate.
What’s in it for you… In addition to your salary, we offer a range of great benefits to help you financially make life a bit easier. From career average employer contribution Local Government pension scheme, green car and cycle schemes, travel loans, shopping and gym discounts to name but a few you can find more information on the range of benefits we offer within our total rewards brochure. You will benefit from a supportive management structure, ongoing training and personal development. Full training will be given to the appointed person. As part of a larger Business Support Service, the role provides the opportunity for personal career progression in a dynamic and forward-thinking service.
If you feel this role is something you could be interested in and would like to know more, please contact Holly King, Business Support Team Leader on 01609 53249, email holly.king@northyorks.gov.uk
Venue for Interview: County Hall Campus, Northallerton
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
Business Support Officer in Northallerton employer: Applefields School
North Yorkshire Council is an excellent employer, offering a supportive work environment in Northallerton where employees can thrive and develop their skills. With a commitment to personal growth, ongoing training, and a range of attractive benefits including a generous pension scheme and discounts, this role as a Business Support Officer provides a meaningful opportunity to contribute to the community while enjoying a fulfilling career. Join a diverse team that values inclusivity and celebrates individual contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in Northallerton
✨Tip Number 1
Get to know the company! Research North Yorkshire Council and their values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role involves liaising with various teams and the public, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to handle the busy nature of the role effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the team at North Yorkshire Council.
We think you need these skills to ace Business Support Officer in Northallerton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Business Support Officer role. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills:Since this role involves liaising with various teams and customers, it’s crucial to demonstrate your excellent communication skills in your written application. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Highlight Your Organisational Skills:Being highly organised is key for this position. In your application, share examples of how you’ve successfully managed multiple tasks or projects in the past. We love to see proactive candidates who can juggle responsibilities effectively!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Applefields School
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the key tasks mentioned in the job description, such as managing fleet records and supporting operational teams. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated in previous roles, especially when dealing with sensitive information or resolving queries. This will showcase your ability to handle the communication demands of the position.
✨Demonstrate Your Organisational Skills
Being highly organised is crucial for this role. Think of specific instances where you've successfully managed multiple tasks or projects under tight deadlines. Bring these examples to the interview to illustrate your proactive approach and ability to prioritise effectively.
✨Familiarise Yourself with GDPR and Confidentiality
As you'll be handling confidential information, it's essential to understand GDPR regulations and confidentiality protocols. Brush up on these topics and be ready to discuss how you would ensure compliance in your day-to-day tasks. This will show that you're not only aware of the importance of confidentiality but also prepared to uphold it.
