At a Glance
- Tasks: Support the Special Education Needs team by managing communications and processing queries.
- Company: North Yorkshire Council, dedicated to serving a diverse community.
- Benefits: Competitive salary, flexible hours, and a supportive work environment.
- Other info: Temporary positions with opportunities for personal growth and development.
- Why this job: Make a difference in the lives of children and young people while gaining valuable experience.
- Qualifications: Strong keyboard skills, proficiency in Word and Excel, and excellent communication abilities.
The predicted salary is between 25620 - 25989 € per year.
Salary: £25,620 to £25,989 per annum pro rata
Grade: CD
Contract: Temporary
Hours: Various
Location: Northallerton, North Yorkshire, County Hall Campus
About the Role
An exciting opportunity has arisen for the appointment of a Full Time and a Part Time Business Support Administrator, within the Special Education Needs administration team located in Northallerton. These posts are both temporary positions, to cover maternity leave. We require a motivated administrator with good communication and customer care skills suitable for dealing with a full range of service users and professionals, both from North Yorkshire Council and other organisations. Please state in your application, which role you would be interested in applying for.
Responsibilities
- Facilitate communication between case work team and external stakeholders
- Deal with a variety of queries
- Processing of Annual Review of Education, Health and Care Plans
- System support including: maintaining data held in synergy relating to SEN
- Management of SEN Helpline
Qualifications
To be successful you must have good keyboard skills and experience in Word, Excel, databases and Outlook. You must also have good literacy and numeracy skills, be able to prioritise your own workload, be conscientious, well-organised, have the ability to work unsupervised and be flexible in your approach. Due to the nature of the work you must respect the need for confidentiality of personal information.
Interview Location
County Hall Campus Northallerton
EEO Statements
NYC are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions, we therefore welcome applications from individuals of all backgrounds.
For more information on the role please contact Helen Bunn at helen.bunn@northyorks.gov.uk.
Business Support Administrator in Northallerton employer: Applefields School
North Yorkshire Council is an excellent employer, offering a supportive work culture that values diversity and inclusivity. Employees benefit from flexible working hours and opportunities for professional growth within a dynamic team dedicated to making a positive impact in the community. Located in the picturesque Northallerton, staff enjoy a collaborative environment where their contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Administrator in Northallerton
✨Tip Number 1
Get to know the company! Research North Yorkshire Council and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Business Support Administrator, you'll be dealing with various queries and stakeholders. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Be ready to showcase your tech skills! Brush up on Word, Excel, and Outlook, as these are essential for the role. Consider doing a quick online tutorial to refresh your knowledge before the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at North Yorkshire Council.
We think you need these skills to ace Business Support Administrator in Northallerton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Administrator. We want to see how you can contribute to our Special Education Needs administration team!
Show Off Your Skills:Don’t forget to mention your keyboard skills and experience with Word, Excel, databases, and Outlook. We’re looking for someone who can hit the ground running, so let us know what you’ve got!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-organised applications that make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details!
How to prepare for a job interview at Applefields School
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Business Support Administrator. Familiarise yourself with the tasks mentioned in the job description, like facilitating communication and processing queries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Skills
Highlight your keyboard skills and experience with Word, Excel, and databases during the interview. Prepare specific examples of how you've used these tools in previous roles. This will show that you're not just familiar with them, but that you can effectively apply them in a work setting.
✨Demonstrate Communication Skills
Since the role involves dealing with various stakeholders, practice articulating your thoughts clearly and confidently. You might want to prepare answers to common questions about handling difficult queries or maintaining confidentiality, as these are crucial in this position.
✨Be Organised and Flexible
During the interview, convey your ability to prioritise tasks and manage your workload effectively. Share examples of how you've adapted to changing situations in the past. This will reassure the interviewers that you can handle the dynamic nature of the role.
