At a Glance
- Tasks: Join our team to serve delicious food and drinks at exciting events.
- Company: Be part of Matcham's, the in-house catering team at Harrogate Convention Centre.
- Benefits: Enjoy shopping discounts, health support, and a friendly team environment.
- Other info: Flexible shifts available; perfect for students seeking a dynamic work environment.
- Why this job: Gain hands-on experience in a fast-paced role while delivering top-notch customer service.
- Qualifications: Looking for motivated individuals with great communication skills and teamwork experience.
The predicted salary is between 10 - 12 £ per hour.
We are currently seeking enthusiastic individuals who can provide outstanding levels of customer service. If you are seeking a varied and fast paced role, we want to hear from you!
About us
Matcham's is our in-house catering team here at Harrogate Convention Centre. We pride ourselves on quality produce and impeccable service and focus on supporting local suppliers and producers from the North of England, Yorkshire, and Harrogate. We cater to a variety of events and provide a range of services from a simple tea and coffee service to full-blown celebratory banquets. We are a friendly and driven team who put our customers at the heart of everything we do. We pride ourselves on delivering a professional, high standard service.
The role
As a Catering Assistant at Harrogate Convention Centre, you will be part of a driven and ambitious team working in various aspects of the front‑line operation. You will be customer focused, working across various aspects of the operation, ensuring a high standard of customer service is upheld at all times. This role will include shift work so a flexible approach is required.
Duties and responsibilities
- Basic preparation and serving of food, beverages and alcoholic drinks.
- Ensure that sales opportunities are maximised by effective selling of all services (including ice cream, food and alcoholic beverages etc. as required).
- Ensuring tables are cleared of glassware, crockery and cutlery and are cleaned ready for next use.
- Ensure the effective setting up of rooms and equipment, moving furniture, preparing room layouts to the requirements of the customer.
What you will bring
We are seeking motivated individuals that can demonstrate adaptability to be able to work across various aspects of the front‑line operation. You will ideally:
- Be able to demonstrate effective communication and interpersonal skills.
- Have experience of working as part of a team as well as on your own initiative.
- Be able to confidently handle sales and cash procedures.
What we can offer
In return for your hard work and dedication to our service, we can offer you the chance to be part of a strong and supportive team having access to great benefits via our everybody benefit’s scheme such as shopping discounts, home technology and green car salary sacrifice schemes, financial wellbeing and health assured and our employee assistance programme to assist with your health and wellbeing.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
Casual Catering Assistant in Harrogate employer: Applefields School
At Matcham's, part of the Harrogate Convention Centre, we offer a vibrant and supportive work environment where customer service excellence is at the forefront of our operations. Our commitment to local suppliers and a diverse workforce fosters a culture of inclusivity and teamwork, while our comprehensive benefits package ensures that employees feel valued and supported in their personal and professional growth. Join us to be part of a dynamic team that takes pride in delivering high-quality catering services for a variety of events in the heart of Yorkshire.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Catering Assistant in Harrogate
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Applefields School and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Catering Assistant in Harrogate
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Applefields School that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Applefields School.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Applefields School get a sense of who you are beyond your experience!
How to prepare for a job interview at Applefields School
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Applefields School and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
