Business Support Officer

Business Support Officer

Full-Time 24000 - 28000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide professional support to operational teams and liaise with customers.
  • Company: Join a forward-thinking council dedicated to community support.
  • Benefits: Enjoy discounts, training, career progression, and a supportive work environment.
  • Other info: Commitment to diversity and safeguarding within the workplace.
  • Why this job: Kickstart your career in a dynamic role with opportunities for growth.
  • Qualifications: Strong communication skills and proficiency in Microsoft Office required.

The predicted salary is between 24000 - 28000 £ per year.

Are you a great communicator who can think on their feet and problem solve? If so, we are looking for you.

About the role

An opportunity has arisen for the appointment of a Business Support Officer to join the Business Support Team for the Electrical Engineering Team, based at our Leeming Bar Depot. The role involves providing high quality, professional support to a range of operational teams within the Environment Service, liaising with internal and external customers. You must be able to prioritise demanding workloads and work effectively as part of a team to ensure deadlines are achieved. This position offers an introduction to how the Business Support and Electrical Engineering teams work together, supporting the community and an opportunity to develop knowledge and understanding that may lead to further development in Business Support or a career within the Electrical Engineering teams.

About you

  • Highly motivated administrator with excellent customer care skills, capable of liaising with customers and other agencies on behalf of the operational team.
  • Experience with confidential and sensitive information, both written and verbal, and interaction with members of the public and professionals.
  • Proficient in Microsoft Office packages and other ICT tools.
  • Experience supporting the Area Leadership Team in reclaiming charges brought against the council.
  • Respectful of confidentiality and knowledgeable of Data Protection, Equalities and Diversity, and Health and Safety requirements for office work.

Benefits

You will benefit from a supportive management structure and ongoing training and personal development. As part of a larger Business Support Service, the role offers opportunities for personal career progression in a dynamic and forward‑thinking service. As a North Yorkshire Council employee, you will have access to benefits such as shopping discounts, home technology and green car salary sacrifice schemes, financial wellbeing support, health assured, an employee assistance programme, the local government pension scheme, and the option to increase your monthly contribution for retirement.

Venue for interview: County Hall Campus, Northallerton.

Equalities and Diversity

NYC is committed to meeting the needs of our diverse community and aims to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. All staff and volunteers are expected to share this commitment.

Business Support Officer employer: Applefields School

As a Business Support Officer at North Yorkshire Council, you will thrive in a supportive and dynamic work environment that prioritises personal development and career progression. With access to a range of benefits including shopping discounts, financial wellbeing support, and a local government pension scheme, you will be part of a team dedicated to serving the community while enjoying a healthy work-life balance in the beautiful setting of Leeming Bar Depot.

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Contact Details:

Applefields School Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Support Officer

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We think you need these skills to ace Business Support Officer

Communication Skills
Problem-Solving Skills
Customer Care Skills
Confidentiality Management
Data Protection Knowledge
Equalities and Diversity Awareness
Health and Safety Knowledge

Some tips for your application 🫡

Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.

Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.

Tailor Your Documents for Us:When applying for a full-time role at Applefields School, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!

Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.

How to prepare for a job interview at Applefields School

Show off your analytical skills

In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!

Practice your technical know-how

Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.

Portfolio of Projects

Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.

Know their business model

Get familiar with Applefields School’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.