At a Glance
- Tasks: Support the Special Education Needs team by managing communications and processing queries.
- Company: Join North Yorkshire Council, dedicated to serving a diverse community.
- Benefits: Competitive salary, flexible hours, and a supportive work environment.
- Other info: Temporary positions available, perfect for students seeking practical experience.
- Why this job: Make a difference in the lives of children and young people while gaining valuable experience.
- Qualifications: Good keyboard skills, experience with Word and Excel, and strong communication abilities.
The predicted salary is between 25620 - 25989 € per year.
Salary: £25,620 to £25,989 per annum pro rata
Grade: CD
Contract: Temporary
Hours: Various
Location: Northallerton, North Yorkshire, County Hall Campus
About the Role
An exciting opportunity has arisen for the appointment of a Full Time and a Part Time Business Support Administrator, within the Special Education Needs administration team located in Northallerton. These posts are both temporary positions, to cover maternity leave. We require a motivated administrator with good communication and customer care skills suitable for dealing with a full range of service users and professionals, both from North Yorkshire Council and other organisations. Please state in your application, which role you would be interested in applying for.
Responsibilities
- Facilitate communication between case work team and external stakeholders
- Deal with a variety of queries
- Processing of Annual Review of Education, Health and Care Plans
- System support including: maintaining data held in synergy relating to SEN
- Management of SEN Helpline
Qualifications
To be successful you must have good keyboard skills and experience in Word, Excel, databases and Outlook. You must also have good literacy and numeracy skills, be able to prioritise your own workload, be conscientious, well-organised, have the ability to work unsupervised and be flexible in your approach. Due to the nature of the work you must respect the need for confidentiality of personal information.
Interview Location
County Hall Campus Northallerton
EEO Statements
NYC are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions, we therefore welcome applications from individuals of all backgrounds.
For more information on the role please contact Helen Bunn at helen.bunn@northyorks.gov.uk.
Business Support Administrator employer: Applefields School
North Yorkshire Council is an excellent employer, offering a supportive work culture that values diversity and inclusivity. Employees benefit from flexible working hours, opportunities for professional growth, and the chance to make a meaningful impact within the community. Located in the picturesque Northallerton, staff enjoy a collaborative environment where their contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to North Yorkshire Council. A friendly chat can lead to insider info about the role and even a recommendation.
✨Tip Number 2
Prepare for the interview by researching the Special Education Needs administration team. Knowing their work will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! Since this role involves dealing with various queries, being able to articulate your thoughts clearly will be key during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Business Support Administrator
Some tips for your application 🫡
Be Clear About Your Role Preference:When applying, make sure to specify whether you're interested in the Full Time or Part Time position. This helps us understand your availability and ensures we can match you with the right role.
Show Off Your Skills:Highlight your keyboard skills and experience with Word, Excel, databases, and Outlook in your application. We want to see how your skills align with what we're looking for, so don’t hold back!
Keep It Professional Yet Friendly:Since this role involves communication with various stakeholders, make sure your application reflects good communication skills. A friendly yet professional tone can go a long way in making a great first impression.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role you want. Plus, it’s super straightforward!
How to prepare for a job interview at Applefields School
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator. Familiarise yourself with the tasks mentioned in the job description, like facilitating communication and processing queries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Skills
Highlight your keyboard skills and experience with Word, Excel, and Outlook during the interview. Be ready to provide examples of how you've used these tools in previous roles. This will show that you're not just familiar with them, but that you can effectively utilise them in a professional setting.
✨Demonstrate Flexibility
Since the role requires a flexible approach, be prepared to discuss situations where you've had to adapt to changing circumstances or priorities. Share specific examples that illustrate your ability to manage your workload independently while maintaining a high level of organisation.
✨Emphasise Confidentiality
Given the nature of the work, it's crucial to respect confidentiality. Be ready to talk about your understanding of data protection and how you've handled sensitive information in the past. This will reassure the interviewers that you take this responsibility seriously and can be trusted in the role.
