Graduate Trainee Housing in Northallerton

Salary: Starting salary £25,989 for 1-6 months, rising to £27,254 for 6-12 months, and then £29,064 for final year based on satisfactory performance.

Grade: E, F and G

Contract: 2 years fixed term as part of North Yorkshire Council graduate programme

Hours: Full time, 37 Hours per week

Location: Northallerton, Scarborough, Richmond or Selby – Hybrid working

Shape the Future of Housing in North Yorkshire

Are you a recent graduate with a passion for housing, community development, and making a real difference? North Yorkshire Council (NYC) is looking for ambitious and driven individuals to join our Graduate Trainee Programme in Housing Strategy and Partnerships, Housing Allocations, Housing Estates and Income Services. These pivotal roles will place you at the forefront of the region’s housing initiatives, from affordable housing provision to sustainability goals.

What You’ll Do:

• As a Graduate Trainee, you'll join one of our housing teams and gain hands-on experience working on projects and services that directly impact residents across North Yorkshire.
• Depending on your role, you could work on:
• Housing Strategy and Partnerships (hybrid working based at Northallerton, Selby or Scarborough)
• Help shape housing policies and strategies that impact thousands of lives.
• Support the delivery of affordable housing in partnership with developers and housing providers.
• Lead on bespoke projects, using your initiative to solve housing-related problems.
• Contribute to policy development and corporate projects across the Council.
• Allocations (hybrid working based at Selby)
• Assess housing applications and support the allocation of social housing in line with policy and legislation.
• Work with housing providers and North Yorkshire Home Choice partners to deliver positive housing outcomes for customers.
• Analyse housing data, monitor performance, and contribute to service improvement initiatives.
• Assist with reviews, complaints, and complex enquiries, supporting fair and consistent decision-making.
• Housing Estates & Income Services (hybrid working - Estates role based in Richmond and Income role based in Selby)
• Develop knowledge of housing legislation, tenancy policy, and social housing processes to support the delivery of an effective service.
• Analyse service data and contribute to performance monitoring, statutory returns, and continuous service improvement projects.
• Liaise with internal and external partner organisations to ensure accurate housing data, consistent practices, and positive housing outcomes for tenants across North Yorkshire.
• Assist with case management, income collection and debt recovery under the guidance of experienced officers.
• Support the investigation and preparation of responses to tenancy and income related enquiries and customer complaints ensuring responses are accurate, evidence-based, and compliant with legislation and policy.

What You’ll Gain:

Across all pathways, you'll gain experience in project management, policy development, data analysis, customer engagement and partnership working while contributing to services that make a real difference to local communities. Along with joining our graduate network, and accessing peer support and mentoring.

As part of our Corporate Graduate Development Programme, you’ll benefit from:

• Leadership and management training
• Project management certification
• Equality, diversity and inclusion training
• Personal resilience and wellbeing support
• A dedicated mentor, graduate network and peer support
• Opportunities to shadow senior leaders and influence change

What We’re Looking For:

We welcome applications from graduates from all degree disciplines. You don’t need previous housing experience, but you should have:

• A strong interest in affordable housing and community impact
• Excellent communication, analytical and problem-solving skills
• A collaborative, self-motivated mindset
• Willingness to travel across North Yorkshire

Why Choose North Yorkshire Council?

At North Yorkshire Council, we’re committed to building sustainable, inclusive communities. Join us and be part of a team that values integrity, innovation, and working collaboratively to make a difference.

Benefits of working and learning in the service:

• Experience of working in a large Local Authority.
• Opportunity for graduates to develop technical knowledge and skills.
• Learning from highly experienced Housing Officers and other specialists.
• Opportunity to take responsibility for your own caseload where appropriate.
• Developing confidence in your own judgment.
• Improving your communication and negotiation skills.
• Experience of working in partnership with other organisations, such as Adult Social Care, Children’s Social Care, Police, Registered Providers, and Voluntary organisations.

These positions are fast-paced and will require individuals who can demonstrate resilience and an ability to develop creative solutions to help shape services of the future.

Working for us

When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position:

• Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) after 5 years’ service, plus public holidays.
• Pension: save for your retirement with our generous local government pension scheme.
• Fitness & Rewards: Fitness discounts with various Gyms across the county.
• Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers.
• Health Assured Employee Assistance Programme – confidential help and support for your wellbeing.
• Supportive team culture - work alongside experienced professionals in a collaborative, forward-thinking environment.

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions, we therefore welcome applications from individuals of all backgrounds.