At a Glance
- Tasks: Lead the team, ensure excellent customer service, and maintain store standards.
- Company: Join a community-focused SPAR convenience store with a vibrant atmosphere.
- Benefits: Enjoy a 10% discount, generous holiday time, and career progression opportunities.
- Other info: Flexible shifts and a chance to grow from apprentice to manager.
- Why this job: Be a key player in a supportive team and make a real difference in your community.
- Qualifications: Retail leadership experience and strong communication skills are essential.
The predicted salary is between 28000 - 30000 £ per year.
Our SPAR convenience stores are more than just a local shop, and we are proud to be at the heart of the community. As a Designate Team Leader (DTL) you’ll be a member of our management team, taking accountability when the Store Manager is out of the store. You will be responsible for ensuring excellent customer service and store standards by leading from the front. The successful candidate must be flexible and able to cover holidays, absences, and periods when the Store Manager is away, including night shifts. A typical week will involve 1–2 early shifts and 1–2 evening shifts.
Qualifications
- Proven Team Leader/Supervisory experience within the retail industry;
- Good organisational skills with the ability to prioritise effectively;
- Excellent customer service and communication skills;
- Ability to build trusted relationships with colleagues and customers;
- Ability to work positively and lead a team to achieve results.
Responsibilities
- Supporting the recruitment, induction and training of new team members;
- Being a positive role model to the team;
- Ensuring the store is safe for colleagues and customers;
- Keeping the store well stocked and presented;
- Supporting the successful running of the store.
Compliance & Policies
Will comply with all legislative requirements and company policies and procedures, including health and safety, food handling and age‑restricted sales.
Benefits
- 10% discount on all in-store purchases;
- 5.6 weeks per year of time to recharge (pro‑rated);
- Employee Assistance Programme (Grocery Aid support);
- Company pension scheme after 3 months of service;
- Career progression opportunities from apprenticeships to store manager positions.
How to Apply
If you think you’ve got the skills desired for this role, please apply online and attach a copy of your CV.
Designate Team Leader- SPAR West Looe employer: Appleby Westward
At SPAR West Looe, we pride ourselves on being a cornerstone of the community, offering a vibrant work culture that values teamwork and customer service excellence. As a Designate Team Leader, you'll enjoy a supportive environment with opportunities for career progression, including training and development pathways to advance your career within the retail sector. With benefits like a generous employee discount, ample time off, and a company pension scheme, we ensure our team members feel valued and empowered in their roles.