At a Glance
- Tasks: Delight customers and contribute to the community in a dynamic retail environment.
- Company: Join SPAR Quintrell Downs, a local convenience store with a strong community focus.
- Benefits: Enjoy staff discounts, pension, 5.6 weeks holiday, and 24/7 support.
- Other info: Flexible shifts available, perfect for students looking to earn while studying.
- Why this job: Be part of a team that values great customer service and community spirit.
- Qualifications: A positive attitude and passion for retail; experience is a bonus but not required.
The predicted salary is between 11.44 - 11.44 £ per hour.
Our SPAR convenience stores are more than just a local shop and as a member of our team, you will have a really important role to play in delighting our customers and positively contributing to the local community and the running of our business.
We are now offering an exciting opportunity for two part‑time Customer Service Assistant positions to cover various shifts, which may include mornings, afternoons, evenings or weekends. Experience in a similar role would be advantageous but not essential as full training will be provided.
Desired Qualities
- A 'can do' attitude.
- A passion for retail and great customer service.
- The ability to work as part of a small team.
- Great communication skills and a passion for your local community.
- Flexibility to work shifts which may include early starts, late finishes or weekends.
Benefits
- Staff discount scheme
- Pension
- 5.6 weeks holiday
- Employee assistance programme which offers support and advice for our colleagues 24/7, 365 days a year.
Hourly rates of pay: £11.44 per hour (aged 21+), £8.60 per hour (aged 18-20)
To Apply: If you think you’ve got the skills desired for this role you should apply online, attaching a copy of your CV.
Customer Service Assistant- SPAR Quintrell Downs employer: Appleby Westward
At SPAR Quintrell Downs, we pride ourselves on being more than just a convenience store; we are a vital part of the local community. Our team-oriented work culture fosters a supportive environment where employees can thrive, with opportunities for growth and development through comprehensive training. Enjoy competitive pay, generous staff discounts, and a robust employee assistance programme, all while making a meaningful impact in your neighbourhood.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant- SPAR Quintrell Downs
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Appleby Westward, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Customer Service Assistant- SPAR Quintrell Downs
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Appleby Westward that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Appleby Westward will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Appleby Westward and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Appleby Westward
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Appleby Westward, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Appleby Westward!
