Floor Manager - Lead Busy London Restaurant Service

Floor Manager - Lead Busy London Restaurant Service

Full-Time 18 - 22 £ / hour (est.) No working from home possible
Applebee's Restaurant Group

At a Glance

  • Tasks: Lead a busy restaurant floor, ensuring top-notch service and team motivation.
  • Company: La Gamba, a vibrant family-run Spanish restaurant in central London.
  • Benefits: Career growth, personal development support, and weekly tronc payments.
  • Other info: Immediate start available in one of London's best locations.
  • Why this job: Join a passionate team and make a real impact in a lively dining environment.
  • Qualifications: Experience in high-volume restaurants and strong organisational skills.

The predicted salary is between 18 - 22 £ per hour.

La Gamba is a family-run Spanish-concept restaurant in the heart of London - right by London Eye, and as an independent business rooted in hospitality, we are proud of our people and our produce. Quality in both produce and people management comes first in everything we do.

About the role

We are looking for an experienced Floor Manager to join the La Gamba floor team at Southbank Centre. You’ll need a calm head, strong attention to detail, and the ability to lead by example when service is busy. Working closely with the AGM and GM, you’ll help run day-to-day operations, making sure every guest receives the best service and every team member feels motivated and proud. This is a hands-on role for someone who cares deeply about people, produce, consistency, and teamwork. We want someone who takes pride in what they do, supports the people around them, and is always looking for ways to improve the restaurant.

Responsibilities:

  • Support the management team in the day-to-day running of the restaurant.
  • Lead service with the highest standards during lunch and dinner shifts.
  • Assist with ordering, stock control, and stock takes.
  • Help manage rotas and labour costs.
  • Train and support junior waiters/waitresses.
  • Ensure health & safety standards are maintained at all times.
  • Assist with restaurant set-up, close-down, and routine maintenance.

Requirements:

  • Previous experience as a floor manager in a high-volume restaurant.
  • Strong organisational skills and attention to detail.
  • Ability to stay calm and focused under pressure.
  • A positive attitude and strong team mentality.

We offer:

  • Personal development support and career progression.
  • A close-knit team in one of London’s best locations.
  • Tronc available weekly through TiPJAR.
  • 40 hours contract and overtime paid.

If you are interested, please apply through - we look forward to hearing from you.

Floor Manager - Lead Busy London Restaurant Service employer: Applebee's Restaurant Group

La Gamba is an exceptional employer, offering a vibrant work culture in the heart of London, where team members are valued and supported. With a focus on personal development and career progression, employees enjoy a close-knit environment that fosters teamwork and pride in service. The restaurant's commitment to quality in both produce and people management ensures that every staff member feels motivated and empowered to deliver outstanding guest experiences.

Applebee's Restaurant Group

Contact Details:

Applebee's Restaurant Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Floor Manager - Lead Busy London Restaurant Service

Tip Number 1

Get to know the restaurant scene in London! Visit places like La Gamba and chat with staff. This shows your genuine interest and helps you understand the vibe of the place.

Tip Number 2

Network, network, network! Connect with people in the industry on social media or at events. You never know who might have a lead on a Floor Manager position!

Tip Number 3

Prepare for interviews by practising common questions related to high-volume service. Show off your calmness under pressure and your attention to detail – these are key for the role!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to get noticed and show that you’re serious about joining the La Gamba team.

We think you need these skills to ace Floor Manager - Lead Busy London Restaurant Service

Attention to Detail
Leadership Skills
Organisational Skills
Calm Under Pressure
Teamwork
Customer Service
Training and Development

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for the restaurant industry shine through. Share experiences that highlight your commitment to quality service and teamwork, as we value people who care about both our guests and their colleagues.

Be Specific About Your Experience:Don’t just list your previous roles; dive into the details! Talk about specific situations where you led a team or handled busy service periods. This helps us see how you can bring your skills to La Gamba and thrive in our fast-paced environment.

Keep It Professional Yet Personal:While we want to see your professional side, don’t be afraid to inject a bit of your personality into your application. We’re a family-run business, so showing us who you are can make a big difference in how we perceive you as a potential team member.

Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details directly, and it shows you’re keen on joining our team at La Gamba. We can’t wait to hear from you!

How to prepare for a job interview at Applebee's Restaurant Group

Know the Restaurant Inside Out

Before your interview, make sure you research La Gamba thoroughly. Familiarise yourself with their menu, values, and the overall vibe of the restaurant. This will not only show your genuine interest but also help you align your answers with their ethos.

Showcase Your Leadership Skills

As a Floor Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or handled a busy service. Highlight how you kept the team motivated and ensured high standards were maintained.

Stay Calm Under Pressure

Given the fast-paced environment of a busy restaurant, be ready to discuss how you handle stress. Share specific instances where you remained calm during peak times and how that positively impacted the service and your team.

Emphasise Teamwork and Communication

La Gamba values a strong team mentality. Be prepared to talk about how you foster teamwork and effective communication among staff. Discuss any training or mentoring experiences you've had with junior team members to demonstrate your commitment to their development.