At a Glance
- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join CH&CO, a company that values individuality and career growth.
- Benefits: Great training, wellbeing support, holiday purchase scheme, and discounts.
- Other info: Flexible hours with opportunities for personal development and social events.
- Why this job: Be part of a dynamic team and make a real difference every day.
- Qualifications: Customer care experience, adaptability, and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
We're currently recruiting a dedicated Porter (Zero Hours) to help ensure the smooth running of the operations in CH&CO on a permanent casual basis, contracted to 0 hours per week. As a Porter (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Benefits
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
Here's an idea of what your shift patterns will be: Other
Could you bring your spark to CH&CO? Here's what you need to know before applying:
Your Key Responsibilities Will Include
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our Ideal Porter Will
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Porter employer: Apple
At CH&CO, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our team members. As a Porter, you'll enjoy flexible working hours, comprehensive training, and a supportive work culture that celebrates diversity and encourages personal development. With access to wellbeing initiatives, social events, and career progression opportunities, you'll find a rewarding environment where your contributions are recognised and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Porter
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Porter role.
✨Tip Number 2
Be ready for an informal chat! When you apply through our website, be prepared for a casual conversation about your experience and how you can bring your spark to CH&CO. Show us your personality!
✨Tip Number 3
Show off your adaptability! During interviews or chats, highlight times when you've successfully handled changing priorities or worked under pressure. We love to see how you can thrive in a dynamic environment.
✨Tip Number 4
Follow up after your application! A quick message thanking them for the opportunity and expressing your enthusiasm can keep you on their radar. It shows you're genuinely interested in joining the team!
We think you need these skills to ace Porter
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We love seeing individuality, so don’t be afraid to express who you are and what makes you unique.
Tailor Your Application:Make sure to tailor your application to the Porter role. Highlight any relevant experience you have in customer care or teamwork, and show us how you can adapt to changing priorities.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to understand and relevant to the job.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Apple
✨Know the Role Inside Out
Before your interview, make sure you understand what a Porter does at CH&CO. Familiarise yourself with the key responsibilities like assisting housekeeping and handling reception duties. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Porter, you'll need to communicate effectively with both customers and team members. Prepare examples of how you've built relationships or resolved issues in previous roles. This will highlight your ability to connect with others and adapt to changing priorities.
✨Demonstrate Your Customer Care Experience
CH&CO values high-quality customer care, so be ready to discuss your past experiences in this area. Think of specific situations where you went above and beyond for a customer, as this will showcase your commitment to delivering exceptional service.
✨Be Ready for Scenario Questions
Expect questions that assess how you handle pressure and make decisions. Prepare for scenarios like dealing with a difficult customer or managing multiple tasks at once. Practising your responses will help you feel more confident during the interview.
