At a Glance
- Tasks: Build and support highly available services for millions of Apple users.
- Company: Join Apple, a leader in tech innovation and customer experience.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Other info: Dynamic team environment with a focus on collaboration and innovation.
- Why this job: Make a real impact on products like iCloud while solving unique challenges.
- Qualifications: 5+ years in distributed systems and strong coding skills required.
The predicted salary is between 60000 - 80000 £ per year.
People at Apple don’t just build products — they craft experiences our customers love and depend on. Apple Services Engineering (ASE) builds and supports the systems that make many of these daily experiences possible. If you’ve used Apple products, you’ve likely interacted with us. Apple Services Site Reliability Engineering (SRE) teams are responsible for the systems and services that directly support those customers and their experiences. We are looking for an SRE with experience in building and supporting highly available customer-facing services.
Apple Services’ scale is BIG. Operating at our scale, across multiple geographies and servicing hundreds of millions of users presents unique challenges. As a Software Developer in SRE at Apple, you'll need to solve these problems using data, teamwork, and your own expertise. ASE Products Site Reliability teams are responsible for the reliability and performance of the server software stack that powers products like iCloud Photos, Mail, Drive, Backup and many more. We do that by focusing on reliability best practices from service inception to production, collaborating deeply with product development teams to deliver a superlative product and shared vision while leveraging data and automation as first principles. We run a mix of open source, vendor licensed, and internally developed tools to manage the end to end SDLC of our products. You'll learn these tools and have opportunities to improve them.
Responsibilities
- Engage with our product teams to understand requirements, design and implement resilient and scalable infrastructure solutions.
- Operate, monitor, and triage all aspects of our production and non-production environments.
- Collaborate on code, infrastructure, design reviews, and process enhancements.
- Evaluate and integrate new technologies to improve system reliability, security, and performance.
- Develop and implement automation to provision, configure, deploy, and monitor Apple services.
- Participate in an oncall rotation providing hands‑on technical expertise during service impacting events.
- Contribute to capacity planning, scale testing, and disaster recovery exercises.
- Approach operational problems with a software engineering mindset.
Minimum Qualifications
- Strong sense of ownership, customer service, and integrity proven through clear communication.
- BS in Computer Science or related field, or equivalent employment.
- 5 + years experience in managing and scaling distributed systems in a public, private, or hybrid cloud environment.
- Strong experience with deploying, supporting and supervising new and existing services, platforms, and application stacks.
- Experience with scale testing, disaster recovery, and capacity planning.
- Experience with observability platforms with Splunk, Grafana, Prometheus.
- Demonstrable fluency in at least one of the following languages: Java, Python, or Go.
- Experience with Kubernetes, Nginx, Envoy, Prometheus, and/or Docker.
Preferred Qualifications
- Understanding of standard networking protocols and components such as: HTTP, DNS, ECMP, TCP/IP, ICMP, the OSI Model, Subnetting and Load Balancing strategies.
- Understanding of the Linux Operating System, including Kernel, Memory, Process, Threads, Static / Shared Libraries, IPC, Signals.
- Experience in developing iOS apps using Xcode and Swift.
- Experience in OpenTelemetry Standards / distributed tracing like Jaeger.
At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law.
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Site Reliability Engineer, iCloud in London employer: Apple
Apple is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among its employees. As a Site Reliability Engineer in the iCloud team, you will have the opportunity to work on cutting-edge technology that impacts millions of users globally, while benefiting from a strong commitment to employee growth, diversity, and inclusion. With access to comprehensive benefits and a focus on accessibility, Apple ensures that every team member feels valued and empowered to contribute their unique perspectives.
StudySmarter Expert Advice🤫
We think this is how you could land Site Reliability Engineer, iCloud in London
✨Tip Number 1
Network like a pro! Reach out to current or former Apple employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Practice coding problems and system design questions that are relevant to Site Reliability Engineering. We want you to feel confident and ready to showcase your expertise!
✨Tip Number 3
Showcase your passion for reliability and performance. During interviews, share examples of how you've tackled challenges in previous roles. This will demonstrate your problem-solving mindset and commitment to excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Apple team!
We think you need these skills to ace Site Reliability Engineer, iCloud in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Site Reliability Engineer role. Highlight your experience with distributed systems and any relevant technologies mentioned in the job description. We want to see how your skills align with what we’re looking for!
Showcase Your Problem-Solving Skills:In your application, don’t just list your technical skills; share examples of how you've tackled complex problems in the past. We love seeing a software engineering mindset in action, especially when it comes to operational challenges.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's necessary. We appreciate clarity, and it helps us understand your qualifications better!
Apply Through Our Website:We encourage you to submit your application through our official website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining our team at Apple!
How to prepare for a job interview at Apple
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, like Kubernetes, Docker, and observability platforms. Brush up on your knowledge of Java, Python, or Go, as you'll likely be asked to demonstrate your fluency in one of these languages.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled operational problems with a software engineering mindset. Think about times when you’ve improved system reliability or performance, and be ready to explain your thought process and the impact of your solutions.
✨Understand the Company Culture
Apple values diversity and inclusion, so it’s important to show that you align with their ethos. Familiarise yourself with their commitment to accessibility and how it reflects in their products and workplace culture. This will help you connect with the interviewers on a deeper level.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about the team dynamics, the challenges they face in maintaining service reliability, or how they approach capacity planning and disaster recovery. This shows you’re not just interested in the job, but also in contributing to their success.
