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- Tasks: Manage fraud prevention for Apple Pay and Wallet, ensuring security and efficiency.
- Company: Join Apple, a leader in innovation and diversity.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Why this job: Make a real impact in fraud prevention while collaborating with top partners.
- Qualifications: Experience in fraud prevention and strong analytical skills required.
- Other info: Dynamic role with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Apple is seeking an experienced Fraud Manager to manage and execute risk and fraud prevention measures for the Apple Pay and Apple Wallet platforms across the EMEIA region. Based in London, the successful candidate will be a pivotal member of the EMEIA Business Operations team. This is a key externally-facing role, requiring you to develop and maintain positive relationships with a diverse range of partners—including banks, transit operators, and payment networks. You will be the primary contact for fraud prevention, guiding partners from initial onboarding to long-term operational success.
Our team is responsible for launching and handling these partnerships, with a focus on maintaining key performance metrics, minimising fraud and ensuring detailed day-to-day interactions. We operate in a dynamic, evolving environment and seek proactive individuals who are ready to take a hands-on approach to help us achieve our ambitious goals.
Responsibilities:
- Support the execution of the fraud prevention program, ensuring alignment with global strategy.
- Drive continuous improvement in fraud detection and prevention systems, processes, and controls with partners.
- Cultivate and manage strategic relationships with risk and fraud teams at partner organisations, including issuing banks, payment networks, and transit authorities.
- Collaborate with cross-functional teams, including Product, Engineering and Data Science, to help partners implement innovative fraud mitigation solutions.
- Optimise fraud operations by analysing data, refining processes and implementing best practices for case management to improve efficiency and effectiveness.
- Lead regular business reviews and workshops with partners to drive alignment, share insights, and improve fraud prevention efforts.
Minimum Qualifications:
- Significant experience in a fraud prevention role at a card issuer or payment scheme.
- Deep knowledge of the payments ecosystem, including various payment networks, fraud detection technologies, and emerging trends.
- Demonstrated success in handling and optimising counter-fraud operations and processes.
- Proven experience in a partner-facing role, with the ability to build and maintain positive relationships with external partners.
- Highly motivated and self-directed, with a strong sense of ownership and a focus on achieving key business outcomes.
- Outstanding analytical and data-driven approach, with experience translating complex information into actionable insights.
- Excellent process analysis skills, with the ability to identify inefficiencies and implement meaningful improvements.
- Excellent verbal and written communication skills.
Preferred Qualifications:
- Degree education in relevant field desirable but candidates from all education backgrounds are encouraged to apply.
- Additional language skills are advantageous.
Fraud Manager, Apple Pay, Apple Wallet in London employer: Apple
Contact Detail:
Apple Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Manager, Apple Pay, Apple Wallet in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Apple or fraud prevention. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by diving deep into Apple's values and culture. Show how your experience aligns with their mission to innovate and improve lives. We want to see your passion for making a difference!
✨Tip Number 3
Don’t just wait for job openings; create your own opportunities! Consider reaching out directly to hiring managers or teams at Apple. A proactive approach can really set you apart from the crowd.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. Tailor your application to highlight your fraud prevention skills and partner management experience. Let’s make sure your application stands out!
We think you need these skills to ace Fraud Manager, Apple Pay, Apple Wallet in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fraud Manager role. Highlight your experience in fraud prevention and any relevant skills that align with what Apple is looking for. We want to see how your background fits into our vision!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about fraud prevention and how you can contribute to our team. Be genuine and let your personality come through — we love that!
Showcase Your Analytical Skills: Since this role requires a strong analytical approach, make sure to include examples of how you've used data to drive decisions in your previous roles. We’re keen to see how you can translate complex information into actionable insights!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Apple!
How to prepare for a job interview at Apple
✨Know Your Stuff
Make sure you brush up on your knowledge of the payments ecosystem and fraud prevention technologies. Familiarise yourself with Apple Pay and Apple Wallet, as well as the latest trends in fraud detection. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Build Relationships
Since this role involves managing relationships with various partners, think about how you can demonstrate your relationship-building skills. Prepare examples from your past experiences where you've successfully collaborated with external teams or stakeholders. This will highlight your ability to cultivate positive partnerships.
✨Data is Key
Be ready to discuss your analytical skills and how you've used data to drive improvements in fraud operations. Think of specific instances where your data-driven approach led to successful outcomes. This will showcase your ability to translate complex information into actionable insights, which is crucial for this position.
✨Show Your Proactivity
Apple values proactive individuals, so come prepared with ideas on how you would improve fraud detection and prevention processes. Think about innovative solutions you've implemented in the past and be ready to share them. This will demonstrate your hands-on approach and commitment to achieving ambitious goals.
