Customer Service Assistant

Customer Service Assistant

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Apple

At a Glance

  • Tasks: Prepare delicious food and create attractive displays while delivering excellent customer service.
  • Company: Join CH&CO, a vibrant team that values individuality and teamwork.
  • Benefits: Enjoy great training, wellbeing support, social events, and holiday purchase options.
  • Other info: Diversity is our strength; we celebrate unique talents and backgrounds.
  • Why this job: Make a real impact in a fast-paced environment while growing your career.
  • Qualifications: Enthusiastic attitude and a passion for customer service; catering experience is a plus.

The predicted salary is between 20000 - 25000 £ per year.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for CH&CO on a full time basis, contracted to 40 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll have every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Benefits

  • Great operational training and development
  • Life assurance scheme
  • Personal Development and Training opportunities - We are passionate about our growing team
  • A great wellbeing strategy - including access to our Employee Assistance Programme
  • Regular social events and communication with our leaders
  • A holiday purchase scheme
  • Access to some great high street discount vouchers

Could you bring your spark to CH&CO? Here's what you need to know before applying:

Your Key Responsibilities Will Include

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing CH&CO and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our Ideal Customer Services Assistant Will

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mindset
  • Have experience within a similar catering-related role, but this isn't essential.

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Customer Service Assistant employer: Apple

At CH&CO, we pride ourselves on being an exceptional employer that values our team members and their contributions. With a strong focus on personal development, a supportive work culture, and a range of benefits including wellbeing initiatives and social events, we create an environment where you can thrive both personally and professionally. Join us in delivering outstanding customer experiences while enjoying the perks of working in a dynamic and inclusive team.

Apple

Contact Details:

Apple Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Service Assistant

Tip Number 1

Get to know the company culture! Before your interview, check out CH&CO's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for delivering excellent service.

Tip Number 3

Dress the part! When you show up for your interview, make sure you look professional yet approachable. A smart appearance can make a great first impression and reflect your enthusiasm for the role.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Customer Service Assistant

Customer Service
Teamwork
Food Preparation
Cash Handling
Food Handling & Hygiene Standards
Health & Safety Regulations
Time Management

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you genuinely care about delivering a great experience!

Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for!

Be Yourself:Don’t be afraid to let your personality come through in your application. At StudySmarter, we celebrate individuality, so show us what makes you unique!

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!

How to prepare for a job interview at Apple

Know Your Stuff

Before the interview, make sure you understand what CH&CO is all about. Familiarise yourself with their values, especially their focus on exceptional customer service and teamwork. This will help you align your answers with what they’re looking for.

Show Your Passion

During the interview, let your enthusiasm for food and people shine through. Share specific examples of how you've delivered great customer service in the past. This will demonstrate that you’re not just a fit for the role, but that you genuinely care about the experience you provide.

Be a Team Player

Since teamwork is key at CH&CO, be prepared to discuss how you work well with others. Think of examples where you’ve collaborated successfully in a busy environment. Highlighting your ability to thrive under pressure will show them you can handle the fast-paced nature of the job.

Ask Smart Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or the company culture. This shows that you’re genuinely interested in growing with them and that you value their commitment to employee development.