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- Tasks: Supervise Household Recycling Centres and ensure top-notch service delivery.
- Company: Join a forward-thinking council dedicated to sustainability and community service.
- Benefits: Earn £15.31 per hour, with potential for more, plus valuable experience.
- Why this job: Make a real difference in waste management while developing leadership skills.
- Qualifications: 5 GCSEs including English and Maths or 2 years relevant experience.
- Other info: Flexible shifts with opportunities for career growth and training.
The predicted salary is between 13 - 17 £ per hour.
Role: Waste Resource Management Chargehand
Hourly Rate: £15.31 per hour (£17.68 with allowance)
Working Hours: Monday - Sunday shift pattern. 4 weekly rotation to include 2 weekends within the 4 weeks.
Duration: Temporary Contract, 3 months with review to extend as required.
Essential Criteria
- A minimum of 5 GCSEs (Grades A-C) to include English and Maths or equivalent.
- Consideration may be given to those candidates who do not hold the above academic qualifications but who can demonstrate a minimum of 2 years’ experience as below.
- A minimum of 1 years’ relevant supervisory experience e.g. refuse collection, street cleansing, household recycling centre.
MAIN PURPOSE OF JOB
Responsible to the Waste & Resource Management Supervisors for the day-to-day supervision of the Council’s Household Recycling Centres. To ensure the services are carried out in accordance with the Quality Standards set by the Council. Assist the Waste & Resource Management Supervisors to manage human, physical, and financial resources to ensure maximum efficiency and effectiveness. Provide leadership, monitoring of performance, continuous service improvement and quality of service delivery in compliance with current legislation and regulations.
PRINCIPAL RESPONSIBILITIES
- Assist in the delivery of the day-to-day operation of the Council’s Household Recycling Centres including the deployment, supervision, and control of Waste & Resource Management operatives to ensure the delivery of a quality service and in line with the section Business plan.
- Assist in ensuring that Household Recycling Centres are clean, customer focussed, open and closed at designated times, fully serviced by in-house and out-sourced contractors and remain legally compliant at all times.
- Assist in ensuring that staff are provided with the necessary plant, equipment and materials to carry out their work effectively and efficiently, working closely with the Fleet Management to ensure all vehicles and plant are serviced and maintained.
- Monitor and maintain high quality standards of recyclable material collected at the Household Recycling Centres.
- Assist in the maintaining of records and report information relating to the performance of the Household Recycling Centres, Fleet, Plant and Equipment.
- Assist the Waste & Resource Management Supervisors and Waste Operations Manager in ensuring compliance with Duty of Care legislation.
- Assist in the day to day management of the Council’s fleet, plant and equipment by ensuring all vehicles, plant and equipment are operated in a safe, efficient and legally compliant manner.
- Participate in education/awareness activities as required by the Waste Operations Manager, including advice to the public.
- Assist in the promotion of the provision of a customer orientated service including providing a high level of internal and external customer service including taking ownership of customer queries and complaints and following through to completion and ensuring continuous improvement.
- Carry out fire warden and first aid duties as and when required.
- Liaising with members of the public in regard to the provision of services for which the Council may levy a charge.
- Assisting in the promotion and development of the Council’s commercial waste disposal service at Bruslee Recycling Centre.
- Assist with Refuse and Street Cleansing as and when required.
- Assist in managing employee attendance via the Time Management System and the Council Managing Attendance Policy.
- Deputise for the Waste & Resource Management Supervisors as and when required.
- Participate in relevant human resource issues including recruitment and selection, interviewing, disciplinary, grievance and sickness/absence management as required.
- Contribute to the overall performance of the Waste Management Section to ensure key performance indicators for the Section are achieved.
- Demonstrate a team approach to achieving the objectives of the Section through full flexibility in relation to tasks undertaken.
- Provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues through to completion.
- Ensure procedures and policies to manage risk are implemented within the department and investigate accidents/incidents to ensure Council compliance with corporate governance requirements.
- Arrange and deliver induction training and instruction of staff. Instruct staff in the operation of vehicles, plant and equipment, identifying training in line with statutory legislation.
- Continuously develop personal knowledge and skills to enhance internal and external customer service.
- Attend meetings and participate in all training relevant to the work of the Section, including the delivery of relevant toolbox talks, ensuring that they are up-to-date, maintained, and understood by all staff.
- Comply with, and ensure that staff comply with, Council’s policies and procedures including those relating to Health, Safety and Well-being.
- Carry out any duties which may be assigned including working in other Sections of the Section, Department or Council.
- Comply with the Council’s Financial Regulations.
Waste Resource Manager in Newtownabbey employer: Apple Recruitment
Contact Detail:
Apple Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waste Resource Manager in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to your contacts in the waste management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their goals, especially in areas like customer service and compliance with regulations.
✨Tip Number 3
Showcase your leadership skills! During interviews, share examples of how you've successfully managed teams or projects in the past. Highlight your ability to improve service delivery and maintain high standards.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Waste Resource Manager in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Waste Resource Manager role. Highlight your relevant experience, especially any supervisory roles in waste management or recycling. We want to see how your skills match what we're looking for!
Showcase Your Qualifications: If you have the required GCSEs or equivalent, make them stand out! If not, don’t worry—focus on your 2 years of experience in a related field. We value practical experience just as much as formal qualifications.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication that gets right to the heart of your experience.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us. Don’t miss out on this opportunity!
How to prepare for a job interview at Apple Recruitment
✨Know Your Stuff
Make sure you understand the role of a Waste Resource Manager inside out. Familiarise yourself with the responsibilities listed in the job description, especially around supervising recycling centres and ensuring compliance with legislation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
If you've got relevant supervisory experience, be ready to discuss it! Prepare specific examples of how you've managed teams or improved service delivery in previous roles. Highlight any achievements that demonstrate your ability to lead and maintain high standards, as this is crucial for the role.
✨Customer Service Focus
Since the role involves a lot of interaction with the public, think about how you can demonstrate your commitment to excellent customer service. Prepare examples of how you've handled customer queries or complaints effectively in the past. This will show that you can maintain a customer-oriented approach in your work.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions! Inquire about the team dynamics, the challenges they face in waste management, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.