At a Glance
- Tasks: Support governance by coordinating meetings and managing member communications.
- Company: Join a dynamic team in a busy administrative environment.
- Benefits: Earn £20.29 per hour with on-site parking and a Monday to Friday schedule.
- Other info: Immediate start available for a temporary assignment of up to 3 months.
- Why this job: Make a real impact while developing your administrative skills in a supportive setting.
- Qualifications: Relevant qualifications or 4 years of experience in administration required.
The predicted salary is between 42000 - 42000 £ per year.
Location: Antrim
Pay Rate: £20.29 per hour
Hours: 37 hours per week
Working Pattern: Monday to Friday, 9:00am – 5:00pm
Contract: Temporary assignment for up to 3 months
Parking: On-site car parking available
Start Date: ASAP
About the Role
We are currently recruiting for a Member Services Officer. This is an excellent opportunity for an experienced administrative professional who can manage a varied workload, work to tight deadlines and provide high-quality support in a busy governance environment.
Key Responsibilities
- Co-ordinate paperless Committee meetings and circulation of Members' documents.
- Service Council and Committee meetings, including preparing agendas, minutes, reports and recording proceedings.
- Prepare and collate meeting files, presentations and supporting documentation.
- Maintain records of Members' attendance, committee memberships, conferences and expenses.
- Liaise with internal departments, Members and external organisations to support effective communication and meeting administration.
- Upload approved reports, minutes and committee documentation to the website.
- Arrange meetings, room bookings and hospitality requirements.
- Provide administrative support for the Mayor and Deputy Mayor.
- Arrange approved Member travel and accommodation.
- Maintain corporate and Member Services calendars.
- Assist with Freedom of Information requests.
- Co-ordinate Zoom invitations for Council and Committee meetings.
- Manage and co-ordinate the on-call Member Services Officers.
- Support Local Government Elections administration as required.
- Deliver a high standard of customer service and respond to enquiries through to resolution.
Essential Criteria
Qualifications
- Applicants must possess: LCCI Secretary's Certificate, BTEC National Certificate in Business Studies, or another relevant Level 3 qualification on the Qualifications Framework AND RSA/OCR Stage II Word Processing (or equivalent).
- Applications may also be considered from candidates who do not hold the above qualifications but can demonstrate at least 4 years' relevant experience.
Experience
- A minimum of 2 years' relevant clerical experience including:
- Use of Microsoft Office applications.
- Preparation of agendas, reports, minutes and general correspondence.
- Managing demanding workloads and conflicting priorities to meet deadlines.
Skills and Abilities
- Effective organisation of workload to meet tight deadlines.
- Good interpersonal skills.
- Ability to prioritise workload effectively.
- Ability to maintain a high standard of quality and accuracy.
- Ability to produce clear and concise records of meetings.
- Commitment to continuous service improvement.
Other Requirements
- Full current driving licence or access to suitable transport to enable duties to be carried out in full.
- Flexibility to work outside normal working hours when required.
- Ability to work flexibly in other services during emergencies.
What's on Offer?
- £20.29 per hour
- 37-hour working week
- Monday to Friday working pattern
- Up to 3 months temporary assignment
- Immediate start available
- On-site parking
How to Apply
Please email your CV to:
Closing Date: 12:00pm on Thursday 11th June 2026
Please ensure your CV clearly demonstrates how you meet the essential criteria outlined above.
Apple Recruitment Services is acting as an Employment Business in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.
Member Services Officer in Newtownabbey employer: Apple Recruitment
As a Member Services Officer in Antrim, you will join a supportive and dynamic team dedicated to delivering high-quality administrative services in a governance environment. The company fosters a culture of collaboration and continuous improvement, offering opportunities for professional growth while ensuring a balanced work-life with a Monday to Friday schedule and on-site parking. With a commitment to excellence and employee development, this temporary role provides a meaningful chance to contribute to local governance and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Member Services Officer in Newtownabbey
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock run with a friend or family member. This will help you get comfortable with common questions and refine your answers, making you feel more confident when it’s showtime.
✨Tip Number 3
Show off your skills! Bring along a portfolio or examples of your work to interviews. This is especially important for roles like Member Services Officer where organisation and communication are key. It’ll give you an edge over other candidates.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Member Services Officer in Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Member Services Officer role. Highlight your relevant experience, especially in administrative tasks and managing workloads. We want to see how your skills match what we're looking for!
Showcase Your Skills:Don’t forget to showcase your skills in Microsoft Office and any experience with meeting administration. We love seeing clear examples of how you've prepared agendas or minutes in past roles.
Be Clear and Concise:When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to read and get straight to the point!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Apple Recruitment
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Member Services Officer. Brush up on how to prepare agendas, minutes, and reports, as well as your experience with Microsoft Office applications. Being able to discuss these confidently will show that you’re ready for the role.
✨Showcase Your Organisation Skills
Since this role involves managing a varied workload and tight deadlines, be prepared to share examples of how you've successfully organised tasks in the past. Think about specific situations where you prioritised effectively and met deadlines, and be ready to discuss them.
✨Demonstrate Your Interpersonal Skills
As a Member Services Officer, you'll need to liaise with various stakeholders. Prepare to talk about your experience in communicating with different departments and external organisations. Highlight any instances where you resolved conflicts or improved communication.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. You might want to inquire about the team dynamics, the challenges they face, or how success is measured in this position. It’s a great way to leave a lasting impression.
