At a Glance
- Tasks: Schedule and manage maintenance repairs while providing excellent customer service.
- Company: Join a supportive team at a leading housing organisation in Newtownabbey.
- Benefits: Earn £13.69 per hour, enjoy holiday hours, and get paid weekly.
- Other info: Ongoing temporary contract with opportunities for personal growth.
- Why this job: Make a difference by helping tenants and improving their living conditions.
- Qualifications: BTEC Level 3 or equivalent, or relevant experience in administration.
The predicted salary is between 30000 - 30000 € per year.
Admin Scheduler role available based in Newtownabbey at £13.69 per hour, plus holiday hours and weekly payment of wages the week following your working week (Monday - Thursday, 8am - 4pm). Total of 37 hours each week. Ongoing temporary contract.
Essential Criteria
- Hold a BTEC National Certificate or equivalent Professional or Technical qualification (Level 3) plus at least one year’s relevant general administrative experience OR
- Have five GCSEs (Level 2), or equivalent qualification, plus at least two years’ relevant general administrative experience OR
- Can demonstrate three years’ general administrative experience and can demonstrate ongoing learning through completion of relevant courses and/or through relevant supported workplace or on-the-job training.
Duties to include:
- Accurately diagnose and record maintenance repairs for Housing Executive tenants and triage customer calls to establish work orders for issue to DLO operatives.
- Schedule or reschedule all appointments to suit customers and/or business needs.
- Correlate repairs data and track repairs progress against agreed deadlines, following up on any beyond deadline jobs.
- Communicate and liaise with a range of internal and external stakeholders including customers, DLO Supervisors and the NIHE CSU Unit to help deliver DLO’s maintenance services.
- Build and maintain a knowledge and understanding of the schedule of rates.
- Carry out and complete all work to a high quality and in a timely manner to meet contract KPIs.
- Take an active and positive role within the team, working together to meet business objectives.
- Use a wide range of IT systems to record, manage, create, analyse and retrieve repairs information.
Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details. Please send your CV to Julie using the link.
Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.
Admin Scheduler in Newtownabbey employer: Apple Recruitment
As an Admin Scheduler with us in Newtownabbey, you will enjoy a supportive work culture that prioritises teamwork and excellence in customer service. We offer competitive pay, flexible working hours, and opportunities for professional development, ensuring that you can grow your skills while contributing to meaningful projects that make a difference in the community. Join us for a rewarding career where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Admin Scheduler in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Admin Scheduler role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a mate to throw some common interview questions your way. The more comfortable you are talking about your experience and skills, the better you'll come across to potential employers.
✨Tip Number 3
Tailor your approach! When you find a job that fits, make sure to highlight your relevant experience and skills in conversations with recruiters. Show them why you're the perfect fit for the Admin Scheduler role.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that Admin Scheduler gig. Plus, it’s a great way to stay updated on new opportunities that pop up.
We think you need these skills to ace Admin Scheduler in Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Admin Scheduler role. Highlight your relevant administrative experience and qualifications, especially if you meet the essential criteria. We want to see how your skills match what we're looking for!
Showcase Your Experience:When detailing your work history, focus on your administrative roles and any specific achievements. Use clear examples that demonstrate your ability to manage schedules, communicate effectively, and handle customer queries. This helps us see your potential fit for the team.
Keep It Professional:While we love a friendly tone, make sure your application is professional. Check for typos and ensure your contact details are up to date. A polished application shows us you're serious about the role and ready to join our team.
Apply Through Our Website:Don't forget to apply through our website! It's the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it keeps everything organised on our end, making the process smoother for everyone.
How to prepare for a job interview at Apple Recruitment
✨Know Your Stuff
Make sure you understand the key responsibilities of the Admin Scheduler role. Familiarise yourself with terms like 'maintenance repairs', 'scheduling appointments', and 'customer service'. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past administrative roles that highlight your skills. Whether it's managing schedules, handling customer calls, or using IT systems, be ready to discuss how your experience aligns with the job requirements. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, how success is measured in the role, or what challenges the department is currently facing. This shows that you're engaged and thinking about how you can contribute.
✨Dress the Part
Even if the company has a casual dress code, it’s always best to err on the side of professionalism for an interview. Opt for smart-casual attire that makes you feel confident. First impressions matter, and looking polished can set a positive tone for the conversation.
