At a Glance
- Tasks: Coordinate meetings, prepare documents, and provide top-notch administrative support.
- Company: Join a dynamic team in a busy governance environment.
- Benefits: Earn £20.29 per hour with on-site parking and a Monday to Friday schedule.
- Other info: Immediate start available for a temporary assignment of up to 3 months.
- Why this job: Make a real impact while developing your skills in a supportive setting.
- Qualifications: Relevant qualifications or 4 years of experience in administration required.
The predicted salary is between 20 - 20 £ per hour.
Location: Antrim
Pay Rate: £20.29 per hour
Hours: 37 hours per week
Working Pattern: Monday to Friday, 9:00am – 5:00pm
Contract: Temporary assignment for up to 3 months
Parking: On-site car parking available
Start Date: ASAP
About the Role
We are currently recruiting for a Member Services Officer. This is an excellent opportunity for an experienced administrative professional who can manage a varied workload, work to tight deadlines and provide high-quality support in a busy governance environment.
Key Responsibilities
- Co-ordinate paperless Committee meetings and circulation of Members' documents.
- Service Council and Committee meetings, including preparing agendas, minutes, reports and recording proceedings.
- Prepare and collate meeting files, presentations and supporting documentation.
- Maintain records of Members' attendance, committee memberships, conferences and expenses.
- Liaise with internal departments, Members and external organisations to support effective communication and meeting administration.
- Upload approved reports, minutes and committee documentation to the website.
- Arrange meetings, room bookings and hospitality requirements.
- Provide administrative support for the Mayor and Deputy Mayor.
- Arrange approved Member travel and accommodation.
- Maintain corporate and Member Services calendars.
- Assist with Freedom of Information requests.
- Co-ordinate Zoom invitations for Council and Committee meetings.
- Manage and co-ordinate the on-call Member Services Officers.
- Support Local Government Elections administration as required.
- Deliver a high standard of customer service and respond to enquiries through to resolution.
Essential Criteria
Qualifications
- Applicants must possess: LCCI Secretary's Certificate, BTEC National Certificate in Business Studies, or another relevant Level 3 qualification on the Qualifications Framework AND RSA/OCR Stage II Word Processing (or equivalent).
- Applications may also be considered from candidates who do not hold the above qualifications but can demonstrate at least 4 years' relevant experience.
Experience
- A minimum of 2 years' relevant clerical experience including:
- Use of Microsoft Office applications.
- Preparation of agendas, reports, minutes and general correspondence.
- Managing demanding workloads and conflicting priorities to meet deadlines.
Skills and Abilities
- Effective organisation of workload to meet tight deadlines.
- Good interpersonal skills.
- Ability to prioritise workload effectively.
- Ability to maintain a high standard of quality and accuracy.
- Ability to produce clear and concise records of meetings.
- Commitment to continuous service improvement.
Other Requirements
- Full current driving licence or access to suitable transport to enable duties to be carried out in full.
- Flexibility to work outside normal working hours when required.
- Ability to work flexibly in other services during emergencies.
What's on Offer?
- £20.29 per hour
- 37-hour working week
- Monday to Friday working pattern
- Up to 3 months temporary assignment
- Immediate start available
- On-site parking
How to Apply
Please email your CV to: julie.skelly@applerecruitment.com
Closing Date: 12:00pm on Thursday 11th June 2026
Please ensure your CV clearly demonstrates how you meet the essential criteria outlined above.
Apple Recruitment Services is acting as an Employment Business in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.
Member Services Officer employer: Apple Recruitment
Apple Recruitment Services is an excellent employer that values its employees by offering a supportive work culture and opportunities for professional growth. Located in Antrim, the company provides a competitive pay rate of £20.29 per hour, a structured Monday to Friday working pattern, and on-site parking, making it an ideal workplace for those seeking a balanced and rewarding career in administrative support.
StudySmarter Expert Advice🤫
We think this is how you could land Member Services Officer
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend local events, or join online forums. You never know who might have a lead on that perfect Member Services Officer role.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on showcasing your organisational skills and ability to manage tight deadlines, just like the job requires.
✨Tip Number 3
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation. It shows you’re keen and helps keep you top of mind for the hiring team.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Member Services Officer gig. Plus, it’s a great way to show you’re serious about joining our team.
We think you need these skills to ace Member Services Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Member Services Officer role. Highlight your relevant experience, especially in administrative tasks and managing workloads. We want to see how you meet the essential criteria!
Showcase Your Skills:Don’t forget to showcase your skills in Microsoft Office and your ability to prepare agendas and minutes. We love seeing clear examples of how you've used these skills in previous roles.
Be Concise and Clear:When writing your application, keep it concise and clear. Use bullet points where possible to make it easy for us to read. We appreciate a well-organised application that gets straight to the point!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. Make sure to submit your application before the closing date, and don’t hesitate to reach out if you have any questions!
How to prepare for a job interview at Apple Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Member Services Officer. Familiarise yourself with tasks like preparing agendas and managing meeting documentation. This will help you speak confidently about how your skills align with the role.
✨Showcase Your Organisational Skills
Since this role requires effective organisation and prioritisation, be ready to share examples from your past experience where you successfully managed tight deadlines or conflicting priorities. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Communication Skills
As a Member Services Officer, you'll need to liaise with various stakeholders. Prepare to discuss how you've effectively communicated in previous roles, whether through written correspondence or during meetings. Highlight any experience you have with customer service as well.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest and helps you assess if the job is the right fit for you.
