At a Glance
- Tasks: Provide top-notch customer service and support in a busy office environment.
- Company: Join a dynamic public sector team in Lisburn.
- Benefits: Earn £13.69 per hour with flexible working hours.
- Other info: Perfect for those looking to develop their career in a supportive team.
- Why this job: Gain valuable experience while helping others in your community.
- Qualifications: Customer service experience and strong IT skills are essential.
The predicted salary is between 13.69 - 13.69 £ per hour.
Location: Lisburn
Duration: Temporary
Salary: £13.69 per hour
Hours: 30 hours per week
Working Pattern: Tuesday – Friday, 9:00am – 5:00pm
This is an excellent opportunity to join a busy customer-facing team, providing front-line support and administrative assistance within a fast-paced office environment.
Key Responsibilities
- Deliver a professional front-line customer service to visitors and service users.
- Respond to customer enquiries and provide information or direct queries to the appropriate team.
- Manage and update spreadsheets and electronic records accurately.
- Provide daily administrative support to the senior administration and patch management team.
- Assist with general office duties and maintain accurate records.
- Work collaboratively with colleagues to ensure an efficient customer service.
Essential Criteria
- Previous customer service or administrative experience.
- Intermediate IT skills, including experience using Microsoft Office applications.
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to manage a busy workload.
- Good attention to detail and the ability to maintain accurate records.
- Ability to work effectively as part of a team.
- Basic Access NI clearance (required prior to commencement).
Desirable Criteria
- Experience working within a public sector or customer service environment.
If you wish to apply or would like more information, please email your CV to Caroline. Please ensure your CV is accurate and up to date, including your full employment history, qualifications and current contact details.
Counter Assistant in Lisburn employer: Apple Recruitment
The NI Assembly offers a dynamic and inclusive work environment for Visitor Experience Officers, where you will play a vital role in welcoming and engaging with a diverse range of visitors. With a strong emphasis on professional development, employees are encouraged to contribute ideas and feedback to enhance the visitor experience, while enjoying competitive pay and a supportive team culture. Located in the historic Parliament Buildings, this role provides a unique opportunity to be part of a significant institution, fostering connections and delivering exceptional service.
