At a Glance
- Tasks: Be the go-to person for local communities and support residents in need.
- Company: Join a dynamic housing team in Carrickfergus making a difference.
- Benefits: Earn £13.69 per hour with full-time hours and a supportive work environment.
- Other info: Great opportunity for career growth and to help vulnerable residents.
- Why this job: Make a real impact in your community while building valuable relationships.
- Qualifications: Customer service experience and strong communication skills are essential.
Location: Carrickfergus Office
Salary: £13.69 per hour
Hours: Full-Time
Weekly Hours: 37 hours
Working Pattern: Monday – Friday, 9am – 5pm
Duration: Temporary
Access NI: Basic clearance required prior to appointment
Application Deadline: 5pm on Thurs 25th June 2026
About the Role
We are currently recruiting for a Neighbourhood Officer (Band 3) to join a busy housing team based in Carrickfergus.
Key Responsibilities
- Acting as the main point of contact between the Housing Executive and local communities
- Supporting the management of tenancies and providing assistance to residents
- Conducting estate inspections and identifying issues requiring follow-up action
- Supporting vulnerable residents and signposting to appropriate services
- Working with local agencies and partners to address community concerns
- Assisting with resolving anti-social behaviour and community safety issues
- Building positive relationships with tenants, colleagues, and external stakeholders
- Maintaining accurate records and completing relevant administrative tasks
Essential Criteria
- Previous experience in a customer-facing, community, housing, or administrative environment (less than 1 year experience required)
- Intermediate IT skills
- Strong communication and interpersonal skills
- Ability to engage effectively with a wide range of people
- Full driving licence and access to a car
To Apply:
Please forward your CV to Julie at julie.skelly@applerecruitment.com
If you would like to discuss the role or wish to apply, please contact Apple Recruitment.
Apple Recruitment Services is acting as an Employment Business in relation to this vacancy. We are an equal opportunities employer and value diversity in the workplace.
Neighbourhood Officer in Carrickfergus employer: Apple Recruitment
As a Neighbourhood Officer at our Carrickfergus office, you will be part of a dedicated team that values community engagement and support. We offer a collaborative work culture where your contributions are recognised, alongside opportunities for professional growth and development. Enjoy a fulfilling role with a competitive salary and the chance to make a real difference in the lives of local residents.
