FPS operations Manager Location: Belfast Duration: Temporary Salary: Band 6 Hours: 37.5 hours per week Application Deadline: 4pm Wednesday 23rd September 2026 KEY DUTIES / RESPONSIBILITIES • Ensure the development of, and lead on, innovative and effective systems and procedures to ensure that FPS is entirely customer-orientated, providing a centre of excellence for customers. • Contribute to the operational day to day management of all directly managed business, payment and internal/external customer-facing payment systems within Family Practitioner Services • Identifies key development areas for FPS based on customer demand, service performance and external benchmarking • Contribute to the development of strategies, policies and initiatives to sustain the continuous improvement of all services provided by FPS. • Contributes to the maintenance of quality, productivity, and training standards as defined • Requirement to provide advice and guidance to patients on queries relating to dental/ophthalmic claims and authorisation of same and entitlements to health service treatments. • Liaises with HSCB/DOH retained teams on legislative/contractual matters. • Identify payment functions/services within the HSC organisation that could be handled by Shared Services more efficiently and effectively • Supports regular data quality checks – monitoring payment/financial/information data accuracy and identifying additional training requirements for both internal and external customers. • Creates and maintains close working relationships with commissioners to ensure alignment with customer needs and service performance. • Escalate issues and communications to senior managers of other forums as required. • Mitigate financial risk by maintaining fit for purpose control environments. • Lead and/or contribute to FPS projects in conjunction with relevant Team Leaders and FPS Senior Managers. • Take responsibility for resolving any queries to support the delivery of FPS business across HSC primary care contractors including linking where necessary with secondary care providers. Essential Criteria - Degree or Professional Qualification in Business, Finance or IT and minimum 2 years Payment,Finance or IT experience, including 1 year at management level Or - Minimum 5 years payment,finance, or IT experience, including 1 year at management level (Band 5 or above) - Full UK driving license and access to a car
FPS Operations Manager in Belfast employer: Apple Recruitment
As a Youth Assembly Co-Ordinator with the NI Assembly, you will be part of a dynamic and inclusive work culture that prioritises youth engagement and development. The role offers competitive remuneration and the opportunity to lead impactful projects that empower young voices in decision-making processes. With a commitment to professional growth and a supportive environment, this position is ideal for those looking to make a meaningful difference in the community while advancing their career.
