Benefits Business Analyst

London, England, United Kingdom Corporate Functions

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Description

• Establish operational excellence by engaging with third parties to audit the performance of benefit programs.
• Build an automated workflow to inform, track and ensure timely completion of all compliance reporting and filings in coordination with program managers.
• Monitor evolving legislative changes and compliance reporting with external experts to understand cost and impact of required changes.
• Evaluate, recommend and implement payment integrity solution related to fraud, waste and abuse to ensure objective oversight of TPAs.
• Support proposed design changes to assess administration, compliance and employee experience in coordination with design and program partners.
• Participate in reviews, assessment and recommendations of future vendor request for proposals (RFPs) in collaboration with external consultants and procurement.
• Additional support to benefit plan managers for vendor transitions, program oversight and plan design changes.
• Provide additional vendor management and administration support to program managers.
• Serve as liaison to Benefits Admin and People Support.
• Support change management of annual Open Enrollment activities including communications review, UAT testing and integration oversight.
• Identify process improvements and drive efficiency in administration of programs leveraging internal tools and external expertise.

Minimum Qualifications

• Business analyst experience in a multinational environment
• Knowledge in root cause analysis, process re-engineering
• Strong research and analytical skills
• Excellent conflict resolution skills

Preferred Qualifications

• Strong written and verbal communication, interpersonal and influencing skills

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