AppleCare Enterprise Business Development Manager - DACH, Nordics & France

The AppleCare Enterprise Business Development Manager will be responsible for developing the AppleCare Enterprise business within DACH, Nordics, and France. The key responsibilities include:

• Sales Targets: Owns Regional Sales Results (AppleCare for Enterprise + AppleCare OS Support). Develops and executes tactical activities with Enterprise account team members across DACH, Nordics, and France to achieve regional and country targets.
• Strategic Approach (Territory Account Plans): Develops and executes strategic territory and account planning in support of the Hardware Enterprise Sales teams, and defines the go-to-market approach for each region. Provides regular reporting on key achievements in Business Reviews, and develops and shares lighthouse case studies across the business.
• Sales Programs and Channel Management: Implements sales incentives and programs designed to drive the adoption of AppleCare‑powered enterprise reseller service stacks, including AppleCare for Enterprise and Partner Support Agreement offerings across the DACH, Nordics, and France channel ecosystem.
• Direct Sales Approach (Enterprise Accounts): Drives internal sales readiness through training and workshops with strategic Enterprise account sales teams. Leads pipeline management with the AppleCare and Hardware Enterprise sales teams through effective use of the CRM tool.
• Internal Relationships/Collaboration: Builds and maintains strong contacts and business relationships with key internal partners and stakeholders across DACH, Nordics, and France to deliver results and ensure alignment on regional priorities.

Minimum Qualifications

• Proven experience in a sales or business development role within a technology environment, with a strong track record of meeting or exceeding targets.
• Demonstrated experience working with and managing channel partners, resellers, or distribution networks in a B2B context.
• Experience in Enterprise sales, with a solid understanding of how large organisations procure, deploy, and support technology at scale.
• Ability to develop and execute territory and account plans independently, while collaborating effectively across sales functions.
• Strong commercial acumen with experience in forecasting, pipeline management, and CRM tools.
• Excellent communication and presentation skills, with the ability to engage and influence stakeholders at all levels — from account executives to senior leadership.
• Fluency in English and German is required; proficiency in French is desirable.

Preferred Qualifications

• Experience selling services, support agreements, or managed service offerings within an enterprise context.
• Familiarity with the Apple ecosystem and an understanding of how AppleCare products and services complement enterprise device deployments.
• Experience operating across multiple European markets and navigating the commercial and cultural nuances of DACH, Nordics, and/or France.
• Prior exposure to working within a matrixed, cross‑functional organisation.

At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law. At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.