At a Glance
- Tasks: Lead shifts and provide person-centred support to individuals at Apple House.
- Company: Join a supportive team at National Care Group, dedicated to making a difference.
- Benefits: Enjoy a £500 joining bonus, flexible working, and career progression opportunities.
- Other info: Be part of an inclusive culture that values kindness and personal growth.
- Why this job: Make a real impact in people's lives while developing your leadership skills.
- Qualifications: Experience in adult social care and strong communication skills required.
The predicted salary is between 13.61 - 13.61 £ per hour.
- SENIOR SUPPORT WORKER
- Apple House | New Milton, Dorset
- HOURS Up to 39 hours available
- PAY £13.61 per hour
- ROLE Senior Support Worker
Do you dare to make a difference?
The people at Apple House want a senior colleague who is kind, cheerful and trustworthy; someone who listens, respects their choices, notices what matters and helps the whole team provide consistent, person-centred support.
At Apple House, being senior is about more than overseeing a shift.
It is about leading by example, protecting people's rights, helping colleagues understand each person well and making sure daily support reflects the life each person wants to live.
Meet the people you will support
Four people live at Apple House. Each person has individual strengths, interests, routines and preferred ways of being supported.
Choice and familiar routines
One person enjoys community walks, television and calm, consistent support that respects his established routines and choices.
Independence and trusted relationships
One person enjoys cooking, shopping, helping around the home and making her own choices with support from people she knows and trusts.
Friendships, activities and purpose
One person enjoys yoga, the gym, music, local trips, seeing friends and contributing to everyday tasks in his home.
Personal space and being heard
One person enjoys favourite programmes, arranging her belongings and having her room and support provided in the way she prefers.
The right Senior Support Worker will help colleagues see the whole person, not just the task, and will make sure people’s voices shape every shift.
What you will do
- Lead shifts confidently and make sure support is safe, respectful, organised and person-centred.
- Build trusting relationships and communicate in ways each person understands.
- Promote choice, independence, dignity, privacy and involvement in everyday decisions.
- Guide colleagues to follow support plans, risk guidance, health protocols and agreed routines consistently.
- Delegate tasks fairly while remaining visible and actively involved in support.
- Support with personal care, medication, meals, activities, appointments and community access where required and trained.
- Notice changes in health, wellbeing, behaviour or communication and ensure appropriate action and escalation.
- Maintain high-quality records that clearly describe choices, support provided, concerns, actions and outcomes.
- Complete effective handovers and make sure important information reaches the right people promptly.
- Respond to incidents and safeguarding concerns in line with agreed procedures.
Coach colleagues through good role modelling, constructive feedback and day-to-day support.
Work collaboratively with managers, families and professionals to achieve positive outcomes.
- What the people at Apple House need from you
- Kindness, patience and a genuine interest in each person.
- A cheerful, positive manner without being controlling or bossy.
- Excellent listening skills and the confidence to act on what people communicate.
- Reliability, consistency and the ability to follow through on commitments.
- Respect for personal space, routines, preferences, relationships and cultural identity.
- A strengths-based approach that encourages people to do as much as possible for themselves.
- Calm leadership during difficult or unexpected situations.
- The confidence to challenge poor practice and reinforce high standards.
- Fairness and the ability to support colleagues to work as one team.
- A commitment to making every shift meaningful, not simply task-focused.
About you
You will understand that seniority brings both practical responsibility and the opportunity to shape a positive culture. You will bring:
- Experience providing high-quality support within adult social care.
- The ability to lead or coordinate a shift and support colleagues effectively.
- A sound understanding of safeguarding, medication safety, risk management and person-centred practice.
- Clear written and verbal communication skills.
- Good judgement, organisation and the confidence to escape concerns.
- Resilience, accountability and a willingness to ask for guidance when needed.
- A commitment to learning, recognised qualifications and continuous improvement.
- What you can expect
- £500 joining bonus A welcome payment in line with the advertised offer.
- Refer a Friend Unlimited £300 refer a friend scheme.
- Career progression Accelerated career paths within National Care Group.
- Training and qualifications Recognised qualifications with paid specialist training.
- Flexible working Flexible working patterns where available.
- Inclusive culture A supportive culture with progressive wellbeing support.
- Paid DBS Your required DBS check is paid for.
- Meaningful leadership The opportunity to improve people’s experiences every day.
- "Please lead a team that listens to us, knows what matters to us, keeps its promises and helps us live our lives in the way we choose."
Ready to lead by example?
National Care Group is committed to safeguarding and promoting the welfare of adults who may be at risk.
All colleagues are expected to share this commitment, report concerns and follow agreed safeguarding procedures.
We are also committed to building a diverse, inclusive and authentic organisation.
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Senior Support Worker in New Milton employer: Apple House Ltd
Apple House Ltd is an attractive employer due to its commitment to providing person-centred support and fostering a positive work environment. Employees have the opportunity to make a real difference in the lives of residents while enjoying competitive pay and professional growth. The company's focus on teamwork and respect for individual choices creates a fulfilling workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker in New Milton
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Apple House Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Apple House Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Apple House Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Apple House Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Support Worker in New Milton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Apple House Ltd:Before hitting send, make sure to tailor your application specifically to Apple House Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Apple House Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
