At a Glance
- Tasks: Assist customers, maintain security, and manage safe deposit box rentals.
- Company: Reputable bank in New York with a focus on customer service.
- Benefits: Competitive hourly wage, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with potential for career advancement.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 38500 - 46500 £ per year.
Salary range: $18.50/hr - $22.50/hr
Essential Duties:
- Maintain lines at teller windows and platform areas.
- Respond to customer inquiries and refer them to appropriate areas within the branch for detailed information or service.
- Report unusual situations or potential issues that were observed on the banking floor to branch management.
- Assist customers in the rental of new safe deposit boxes and/or the surrendering of existing boxes; refer all estate and legal safe deposit box matters to branch management.
- Verify signature on access ticket versus customer contract prior to granting customer access to a safe deposit box.
- Escort customer to the bank vault, remove safe deposit box from the nest and carry box to a coupon room.
- Inspect the coupon room to ensure that personal articles were not left behind and return the box to the nest in the presence of customer.
- Ensure that sufficient number of locks for safe deposit boxes are available on premises.
- May open the bank in the morning; close and lock bank doors at the end of business.
- Maintain security at branch by admitting only authorized persons before and after bank hours.
- Maintain vault area and depositor tables in a neat and orderly manner; replenish necessary supplies.
- Update records and perform data entry.
- Ensure current interest rates are properly posted and product literature is displayed in racks.
- Assist in changing the locks for customers who lost keys.
- May be required to perform light custodial duties, including but not limited to cleaning the banking floor to maintain a neat appearance; sweeping the sidewalk to remove litter and performing light snow removal during periods of inclement weather.
- May assist with the opening and or closing of the vault.
- Adhere to Bank Code of Conduct.
- Perform other duties as requested.
Floor Person/Safe Deposit Attendant- East 161st Street in Somerset employer: Apple Bank
As a Floor Person/Safe Deposit Attendant at our East 161st Street branch, you will be part of a dynamic team dedicated to providing exceptional customer service in a supportive and inclusive work environment. We offer competitive pay, opportunities for professional growth, and a commitment to employee well-being, making us an excellent employer for those seeking a rewarding career in the banking sector.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Person/Safe Deposit Attendant- East 161st Street in Somerset
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the banking sector. A personal recommendation can go a long way in landing that Floor Person/Safe Deposit Attendant role.
✨Tip Number 2
Be ready for the interview! Brush up on your customer service skills and be prepared to discuss how you would handle various situations on the banking floor. Show us you can keep things running smoothly!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable when you come in for an interview or meet potential employers.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for jobs directly. Plus, it shows us you're serious about joining our team. Don't miss out on the chance to stand out!
We think you need these skills to ace Floor Person/Safe Deposit Attendant- East 161st Street in Somerset
Some tips for your application 🫡
Show Your Customer Service Skills:In your application, make sure to highlight any experience you have in customer service. We want to see how you can respond to inquiries and assist customers effectively, just like the role requires!
Be Detail-Oriented:This job involves a lot of attention to detail, especially when it comes to handling safe deposit boxes. Make sure to mention any past experiences where you've had to be meticulous and thorough in your work.
Keep It Neat and Professional:Your written application should reflect the neatness we expect in our branch. Use clear formatting, check for typos, and keep your language professional yet approachable. We love a tidy application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Apple Bank
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Floor Person/Safe Deposit Attendant. Familiarise yourself with tasks like maintaining lines at teller windows and assisting customers with safe deposit boxes. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Prepare for Customer Interaction Scenarios
Since this role involves a lot of customer interaction, think about how you would handle various situations. Prepare examples of how you've dealt with customer inquiries or resolved issues in the past. This will demonstrate your problem-solving skills and ability to provide excellent service.
✨Showcase Your Attention to Detail
The job requires a keen eye for detail, especially when verifying signatures and ensuring security protocols are followed. Be ready to discuss times when your attention to detail made a difference in your previous roles. This will highlight your suitability for maintaining the security and orderliness of the branch.
✨Dress the Part and Be Professional
First impressions matter! Dress smartly and maintain a professional demeanor throughout the interview. This reflects your understanding of the banking environment and shows that you take the opportunity seriously. Remember, you're not just applying for a job; you're representing the standards of the bank.
