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- Tasks: Conduct user research to understand what users want and expect from products.
- Company: Join Applause, a fast-growing company enhancing digital experiences for top enterprises.
- Benefits: Enjoy flexible freelance hours and the opportunity to work remotely from anywhere in the UK.
- Why this job: Be part of a dynamic team shaping user experiences globally while working on diverse projects.
- Qualifications: Bachelor's or Master's degree in relevant fields; experience in qualitative research is essential.
- Other info: Long-term, open-ended freelance role with variable project-based hours.
The predicted salary is between 30000 - 50000 £ per year.
We are Applause, a fast-growing digital experience company, helping enterprise and Fortune 500 companies deliver great user experiences through our UX research and functional testing solutions.
Our UX Research team conducts both generative and evaluative studies (e.g., remote moderated user studies, 1:1 interviews, surveys, diary studies, etc.). As our team grows, more and more businesses based in the United States are working with us to learn from their users around the world. We are growing our team outside of the United States and are looking for people to join us as a freelance User Experience (UX) Researcher. We want to learn from you: What is it that users in your area want and expect from a product or a service?
Summary:
- Role: UX Researcher
- Level: Mid-Senior
- Location: UK-based remote
- Capacity: Freelance - project variable, demand-based hours
- Duration: Long term, open-ended
What we are looking for:
- Experience conducting qualitative research such as ethnographic research, diary studies, longitudinal studies, contextual inquiries, qualitative surveys, interviews, moderated usability studies, etc.
- Strong capability conducting interviews
- In-depth knowledge of culture, traditions, and technology
- Bachelor's or Master’s degree, preferably a degree in anthropology, sociology, psychology, qualitative research, Human Computer Interaction, or a similar field.
A plus but not required:
- Experience analyzing quantitative data
- Knowledge of design principles, UX design experience, and/or service design experience
- Previous experience working in an agency setting or in UX research consulting
UX Researcher (Mixed method, UK-based freelancer) employer: Applause
Contact Detail:
Applause Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Researcher (Mixed method, UK-based freelancer)
✨Tip Number 1
Network with professionals in the UX research field. Attend local meetups, webinars, or online forums where you can connect with others who are already working in this area. Building relationships can lead to referrals and insights about upcoming freelance opportunities.
✨Tip Number 2
Showcase your expertise by creating a portfolio that highlights your qualitative research projects. Include case studies that demonstrate your ability to conduct interviews and ethnographic studies, as well as any insights you've gathered from your work. This will help potential clients see the value you bring.
✨Tip Number 3
Stay updated on the latest trends and tools in UX research. Familiarise yourself with popular software and methodologies used in the industry. This knowledge will not only enhance your skills but also make you more attractive to potential clients looking for someone with current expertise.
✨Tip Number 4
Consider joining professional organisations or online communities related to UX research. These platforms often share job postings and freelance opportunities. Engaging with these communities can also provide valuable resources and support as you navigate your freelance career.
We think you need these skills to ace UX Researcher (Mixed method, UK-based freelancer)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in qualitative research methods, such as ethnographic studies and usability testing. Emphasise any specific projects that showcase your skills in conducting interviews and understanding user needs.
Craft a Compelling Cover Letter: In your cover letter, express your passion for UX research and how your background aligns with the role. Mention your understanding of cultural nuances and how they can inform user experiences, particularly in the UK context.
Showcase Your Research Skills: Include examples of past research projects in your application. Detail the methodologies you used, the insights gained, and how those insights impacted product design or user experience.
Highlight Relevant Education: Clearly state your educational background, especially if you have a degree in anthropology, sociology, psychology, or related fields. If you have additional certifications or training in UX research, be sure to include those as well.
How to prepare for a job interview at Applause
✨Showcase Your Research Skills
Be prepared to discuss your experience with various qualitative research methods. Highlight specific projects where you conducted interviews or usability studies, and explain how your findings influenced design decisions.
✨Demonstrate Cultural Awareness
Since the role requires an understanding of local culture and user expectations, share examples of how your knowledge of cultural nuances has shaped your research approach. This will show that you can effectively connect with users in your area.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific research scenarios. Think about how you would approach a new project, what methods you would choose, and how you would ensure participant engagement during interviews.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's UX research processes or their expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
