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For Companies At a Glance
- Tasks: Conduct user research to understand what users want from products and services.
- Company: Join Applause, a dynamic company enhancing digital experiences for top enterprises.
- Benefits: Enjoy flexible freelance hours and the opportunity to work remotely.
- Why this job: Be part of a growing team making a real impact on user experiences worldwide.
- Qualifications: Experience in qualitative research and a relevant degree are essential.
- Other info: This is a long-term, open-ended freelance role with variable project demands.
We are Applause, a fast-growing digital experience company, helping enterprise and Fortune 500 companies deliver great user experiences through our UX research and functional testing solutions.
Our UX Research team conducts both generative and evaluative studies (e.g., remote moderated user studies, 1:1 interviews, surveys, diary studies, etc.). As our team grows, more and more businesses based in the United States are working with us to learn from their users around the world. We are growing our team outside of the United States and are looking for people to join us as a freelance User Experience (UX) Researcher. We want to learn from you: What is it that users in your area want and expect from a product or a service?
Summary:
- Role: UX Researcher
- Level: Mid-Senior
- Location: UK-based remote
- Capacity: Freelance - project variable, demand-based hours
- Duration: Long term, open-ended
What we are looking for:
- Experience conducting qualitative research such as ethnographic research, diary studies, longitudinal studies, contextual inquiries, qualitative surveys, interviews, moderated usability studies, etc.
- Strong capability conducting interviews
- In-depth knowledge of culture, traditions, and technology
- Bachelor's or Master’s degree, preferably a degree in anthropology, sociology, psychology, qualitative research, Human Computer Interaction, or a similar field.
A plus but not required:
- Experience analyzing quantitative data
- Knowledge of design principles, UX design experience, and/or service design experience
- Previous experience working in an agency setting or in UX research consulting
UX Researcher (Mixed method, UK-based freelancer) employer: Applause
Contact Detail:
Applause Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Researcher (Mixed method, UK-based freelancer)
✨Tip Number 1
Network with professionals in the UX research field. Attend local meetups, webinars, or online forums where you can connect with others who share your interests. This can lead to valuable insights and potential job opportunities.
✨Tip Number 2
Showcase your skills through a portfolio that highlights your qualitative research projects. Include case studies that demonstrate your ability to conduct interviews and usability studies, as well as any unique methodologies you've employed.
✨Tip Number 3
Stay updated on the latest trends and tools in UX research. Familiarise yourself with popular software and methodologies used in the industry, as this knowledge can set you apart from other candidates.
✨Tip Number 4
Tailor your approach to understanding the specific needs of users in your area. Conduct informal research or surveys to gather insights about local user behaviours and preferences, which can be a great talking point during interviews.
We think you need these skills to ace UX Researcher (Mixed method, UK-based freelancer)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in qualitative research methods, such as ethnographic studies and usability testing. Emphasise any specific projects that showcase your skills in conducting interviews and understanding user needs.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about UX research and how your background aligns with the role. Mention your understanding of cultural nuances and how they can inform user experiences, particularly in the UK context.
Showcase Your Research Skills: Include examples of past research projects in your application. Describe the methodologies you used, the insights gained, and how those insights influenced design decisions. This will demonstrate your capability to conduct both generative and evaluative studies.
Highlight Relevant Education: Clearly state your educational background, especially if you have a degree in anthropology, sociology, psychology, or a related field. If you have additional certifications or training in UX research or Human Computer Interaction, be sure to include those as well.
How to prepare for a job interview at Applause
✨Showcase Your Research Skills
Be prepared to discuss your experience with various qualitative research methods. Highlight specific projects where you conducted interviews or usability studies, and explain how your findings influenced design decisions.
✨Demonstrate Cultural Awareness
Since the role involves understanding user expectations in different regions, share examples of how your knowledge of local culture and traditions has informed your research. This will show your potential employer that you can connect with diverse user groups.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would approach specific research scenarios. Think about how you would conduct a diary study or a contextual inquiry, and be ready to articulate your thought process clearly.
✨Ask Insightful Questions
At the end of the interview, ask questions that demonstrate your interest in the company and its projects. Inquire about their current UX research challenges or how they integrate user feedback into their product development process.
