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- Tasks: Manage the full lifecycle of enterprise SaaS agreements and lead commercial negotiations.
- Company: Join a global SaaS and aviation tech leader driving digital transformation.
- Benefits: Competitive salary, fully remote work, and opportunities for international travel.
- Other info: Collaborative culture with exposure to enterprise customers in aviation and technology.
- Why this job: Shape commercial governance in a fast-paced, high-growth environment.
- Qualifications: 4-7 years in commercial contracts or SaaS environments with strong negotiation skills.
The predicted salary is between 70000 - 85000 £ per year.
Applause IT are recruiting for a Commercial Contracts Manager to join a global SaaS and aviation technology business operating at the forefront of digital transformation within the aviation sector. This is a strategic, commercially focused role responsible for managing the full lifecycle of enterprise SaaS agreements across a global customer base. Working within an international Digital Tech Ops ecosystem, you’ll partner closely with Sales, Finance, Legal, Product and Customer Success teams to accelerate deal closure, improve commercial governance and support long-term revenue growth.
This role would suit someone with experience in enterprise SaaS contracts, commercial negotiations, deal desk, revenue operations or commercial governance who enjoys operating in a fast-paced, cross-functional technology environment.
The Role
As Commercial Contracts Manager, you will take ownership of customer and partner agreements from initial negotiation through to execution, renewal and expansion. You’ll play a key role in balancing commercial objectives, operational efficiency and risk mitigation while helping shape scalable processes across the wider commercial function. You’ll work closely with stakeholders across multiple international teams and help improve contracting workflows, governance frameworks and commercial enablement processes.
Key Responsibilities
- Own and manage the full lifecycle of enterprise SaaS and professional services agreements
- Lead commercial negotiations across customer contracts, renewals, upsells, partnership agreements, MSAs, SOWs and NDAs
- Partner with Sales, Legal, Finance and Customer Success teams to accelerate deal progression and reduce commercial risk
- Manage CRM pipelines within HubSpot and Salesforce, ensuring accurate forecasting and commercial visibility
- Improve deal governance, approval workflows and contracting processes to increase efficiency and win rates
- Develop scalable contract templates, commercial frameworks and sales playbooks
- Support strategic initiatives including enterprise customer acquisition, partnerships and new market expansion
- Ensure contracts align with wider business objectives, governance standards and operational requirements
Skills & Experience
- 4–7 years’ experience within commercial contracts, deal desk, commercial operations, revenue operations or enterprise SaaS environments
- Strong experience negotiating and managing complex B2B or SaaS agreements independently
- Commercially minded with strong negotiation and stakeholder management skills
- Experience working cross-functionally with sales, legal, finance and customer-facing teams
- Familiarity with CRM systems such as HubSpot and Salesforce
- Experience within SaaS, enterprise software, aviation technology or B2B technology sectors
- Knowledge of contract lifecycle management processes and governance frameworks
- Strong organisational skills with the ability to manage multiple negotiations simultaneously
What’s on Offer
- Salary between £70,000 - £85,000 depending on experience
- Fully remote working within the UK
- International role with occasional European travel
- Opportunity to shape commercial governance and contracting processes within a global SaaS ecosystem
- Exposure to enterprise customers across aviation and technology markets
- Collaborative, high-growth environment backed by a major global aviation group
If you’re looking for a commercially focused role where you can combine enterprise SaaS negotiation, commercial strategy and operational improvement, click apply now to learn more.
Commercial Contract Manager in Exeter employer: Applause IT Recruitment
Contact Detail:
Applause IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Contract Manager in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS and aviation sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Commercial Contracts Manager role!
✨Tip Number 2
Prepare for interviews by brushing up on your negotiation skills. Think of real-life examples where you’ve successfully managed complex contracts or improved processes. This will show potential employers that you’re not just talk – you can deliver results!
✨Tip Number 3
Don’t forget to leverage social media! Update your LinkedIn profile to reflect your experience in commercial contracts and SaaS environments. Engage with relevant content and connect with hiring managers or recruiters in the tech space.
✨Tip Number 4
Apply through our website! We’ve got some fantastic opportunities waiting for you. Tailor your application to highlight your experience in managing SaaS agreements and working cross-functionally. Let’s get you that dream job together!
We think you need these skills to ace Commercial Contract Manager in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Commercial Contracts Manager. Highlight your experience with enterprise SaaS agreements and any relevant commercial negotiations you've handled. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in managing contracts and working cross-functionally. We love a good story that showcases your skills!
Showcase Your Negotiation Skills: Since negotiation is key in this role, make sure to highlight your experience in this area. Whether it's B2B agreements or partnership deals, we want to know how you've successfully navigated complex negotiations in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Applause IT Recruitment
✨Know Your SaaS Inside Out
Make sure you’re well-versed in the specifics of enterprise SaaS agreements. Brush up on common terms, negotiation strategies, and the lifecycle of contracts. This will not only help you answer questions confidently but also demonstrate your expertise in the field.
✨Showcase Your Cross-Functional Experience
Since this role involves working closely with Sales, Legal, Finance, and Customer Success teams, be ready to share examples of how you've successfully collaborated across departments. Highlight specific projects where your input made a difference in deal closure or risk management.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills in contract negotiations. Think of past experiences where you had to balance commercial objectives with operational efficiency, and be prepared to discuss how you navigated those situations.
✨Familiarise Yourself with CRM Tools
Since managing CRM pipelines in HubSpot and Salesforce is part of the job, it’s a good idea to brush up on these tools. If you have experience using them, be ready to discuss how you’ve leveraged these systems to improve forecasting and visibility in previous roles.