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- Tasks: Support key business applications and resolve incidents while collaborating with teams.
- Company: Join a well-established retail organisation making an impact in the industry.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Be part of a dynamic team enhancing critical systems in a fast-paced environment.
- Qualifications: Experience in application support, preferably with Business Central and strong communication skills.
- Other info: This is a permanent, full-time position based in the Manchester area.
The predicted salary is between 30000 - 42000 £ per year.
Location: Manchester area - full time on site
Employment Type: Permanent, Full-time (40 hours/week)
Are you an experienced IT Application Support Analyst looking for your next challenge? Join a well-established retail organisation where you'll play a pivotal role in supporting key business applications — primarily Business Central — while liaising with internal teams and external vendors to ensure smooth, efficient system operations.
As the IT Application Support Analyst, your responsibilities will include:
- Logging and resolving incidents, managing service requests, and supporting end users
- Supporting and maintaining Business Central and other business applications
- Monitoring system performance to ensure optimal uptime and functionality
- Contributing to system and process improvements
- Collaborating with third-party suppliers and internal teams
- Involvement in some hardware configuration and installation tasks
To be successful, you’ll need:
- Proven experience in an application support or IT systems role
- Business Central experience highly desirable
- Experience in a service desk/support environment
- Proficiency in Active Directory and desktop configuration
- Strong communication skills and a proactive approach
- Excellent problem-solving and organisational skills
If you’re a driven and reliable IT professional ready to support and enhance critical systems in a dynamic retail environment, click apply now.
Contact Detail:
Applause IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst (Oldham)
✨Tip Number 1
Familiarise yourself with Business Central, as it's a key application for this role. Consider taking online courses or tutorials to deepen your understanding and showcase your initiative during interviews.
✨Tip Number 2
Brush up on your problem-solving skills by practising common IT support scenarios. Being able to demonstrate your approach to resolving issues can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the retail IT sector. Attend industry meetups or join relevant online forums to connect with others who might provide insights or referrals for the position.
✨Tip Number 4
Prepare to discuss your experience with service desk environments. Be ready to share specific examples of how you've successfully managed incidents and supported end users in previous roles.
We think you need these skills to ace Application Support Analyst (Oldham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in application support, particularly with Business Central. Use specific examples to demonstrate your problem-solving skills and any relevant technical expertise.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience in service desk environments and how you can contribute to system improvements and user support.
Highlight Relevant Skills: Emphasise your proficiency in Active Directory and desktop configuration. Clearly outline your communication skills and proactive approach, as these are crucial for liaising with internal teams and external vendors.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Applause IT Recruitment
✨Know Your Business Central
Make sure you brush up on your knowledge of Business Central, as it's a key application for the role. Be prepared to discuss your previous experiences with it and how you've used it to solve problems in past positions.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled complex issues in your previous roles. Highlight your analytical thinking and how you approach troubleshooting, as this will show your potential employer that you're proactive and resourceful.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you'll need to liaise with both technical teams and end users. Clear communication can set you apart from other candidates.
✨Show Your Team Spirit
Collaboration is key in this position, so be ready to discuss how you've worked effectively with others in the past. Share examples of successful teamwork, especially when dealing with third-party suppliers or internal teams.
