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- Tasks: Support key business applications and resolve incidents in a dynamic retail environment.
- Company: Join a well-established retail organisation making an impact in the industry.
- Benefits: Enjoy a full-time role with opportunities for growth and collaboration.
- Why this job: Be part of a team enhancing critical systems while developing your IT skills.
- Qualifications: Experience in application support, preferably with Business Central and strong communication skills.
- Other info: This is a permanent, full-time position based in the Manchester area.
The predicted salary is between 30000 - 42000 £ per year.
Location: Manchester area - full time on site
Employment Type: Permanent, Full-time (40 hours/week)
Are you an experienced IT Application Support Analyst looking for your next challenge? Join a well-established retail organisation where you'll play a pivotal role in supporting key business applications — primarily Business Central — while liaising with internal teams and external vendors to ensure smooth, efficient system operations.
As the IT Application Support Analyst, your responsibilities will include:
- Logging and resolving incidents, managing service requests, and supporting end users
- Supporting and maintaining Business Central and other business applications
- Monitoring system performance to ensure optimal uptime and functionality
- Contributing to system and process improvements
- Collaborating with third-party suppliers and internal teams
- Involvement in some hardware configuration and installation tasks
To be successful, you’ll need:
- Proven experience in an application support or IT systems role
- Business Central experience highly desirable
- Experience in a service desk/support environment
- Proficiency in Active Directory and desktop configuration
- Strong communication skills and a proactive approach
- Excellent problem-solving and organisational skills
If you’re a driven and reliable IT professional ready to support and enhance critical systems in a dynamic retail environment, click apply now.
Application Support Analyst (Oldham) employer: Applause IT Recruitment
Contact Detail:
Applause IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst (Oldham)
✨Tip Number 1
Familiarise yourself with Business Central and its functionalities. Since this role heavily involves supporting this application, having a solid understanding of its features will help you stand out during the interview.
✨Tip Number 2
Brush up on your problem-solving skills. Be prepared to discuss specific examples of how you've resolved technical issues in the past, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 3
Network with current or former employees of the company. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Prepare to discuss your experience with service desk environments. Highlight any relevant tools or processes you've used, as this will show your familiarity with the support landscape and your readiness for the role.
We think you need these skills to ace Application Support Analyst (Oldham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in application support, particularly with Business Central. Use specific examples to demonstrate your problem-solving skills and any relevant achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your understanding of the retail sector. Mention how your skills align with the responsibilities listed in the job description.
Highlight Relevant Experience: In your application, emphasise your experience in service desk environments and your proficiency with Active Directory. Be specific about your roles and contributions in previous positions.
Showcase Communication Skills: Since strong communication is key for this role, include examples of how you've effectively collaborated with teams or resolved user issues in the past. This will demonstrate your proactive approach.
How to prepare for a job interview at Applause IT Recruitment
✨Know Your Business Central
Make sure you brush up on your knowledge of Business Central, as it's a key application for the role. Be prepared to discuss your previous experiences with it and how you've resolved issues or improved processes in the past.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled complex problems in previous roles. Highlight your analytical thinking and how you approach troubleshooting, especially in a service desk environment.
✨Showcase Communication Abilities
Since you'll be liaising with internal teams and external vendors, it's crucial to demonstrate strong communication skills. Practice explaining technical concepts in simple terms, as this will show your ability to collaborate effectively.
✨Familiarise Yourself with System Monitoring
Understand the importance of system performance monitoring. Be ready to discuss any tools or methods you've used to ensure optimal uptime and functionality in your previous roles.
