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For Companies At a Glance
- Tasks: Support and troubleshoot client-server and web applications in a Windows environment.
- Company: Join ApplauseIT, a leader in Local Government Software solutions.
- Benefits: Competitive salary, flexible remote work, and career progression opportunities.
- Why this job: Make a difference in the public sector with innovative software solutions.
- Qualifications: 3+ years in application support, strong SQL skills, and scripting experience.
- Other info: Be part of a supportive team with mentoring and growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Application Analyst
Home-Based (with occasional travel)
Competitive Salary & Benefits
ApplauseIT are hiring for an Application Analyst to join a growing company within the Local Government Software sector. This role is ideal for a tech-savvy problem solver with a passion for application support, troubleshooting, and customer service in a Windows-based environment.
The Role
As an Application Analyst, you will:
– Support client-server and web applications in a Windows Server environment.
– Manage incidents, troubleshoot issues, and ensure timely resolutions for customers.
– Collaborate with project and delivery teams to onboard new customers.
– Work closely with the service desk to maintain hosted applications.
– Develop innovative solutions to improve service efficiency.
– Ensure security compliance and adhere to company policies.
– Stay up to date with new technologies and industry trends.
What You’ll Need
-3+ years’ experience in application support (client-server and web-based systems, e.g. Apache, IIS).
-Strong SQL database skills (Microsoft SQL Server, Oracle).
-Knowledge of Windows Server and application deployment.
-Scripting experience (SQL, PowerShell, Python, VBS).
-Understanding of networking (TCP/IP, DNS, Firewalls).
-Awareness of cybersecurity best practices.
-Experience with monitoring tools (e.g. PRTG, Zabbix) is desirable.
-ITIL experience in incident, problem, and change management.
-Local government software experience is a plus but not essential.
Why Apply?
-Work for a company that powers the public sector and industry with leading software solutions.
-Be part of a tight-knit team with excellent career progression and mentoring opportunities.
-Enjoy a flexible, remote-first work environment with occasional travel.
If this sounds like the role for you, click apply now!
Contact Detail:
Applause IT Recruitment Recruiting Team
We think you need these skills to ace Application Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Analyst role. Highlight your experience with client-server and web applications, as well as your SQL skills. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for application support and problem-solving. Let us know why you're excited about joining our team and how you can contribute to our mission.
Show Off Your Technical Skills: Don’t hold back on your technical skills! Mention your experience with Windows Server, scripting languages, and any monitoring tools you've used. We love seeing candidates who are tech-savvy and ready to tackle challenges head-on.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Applause IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your application support skills, especially in client-server and web-based systems. Be ready to discuss your experience with SQL databases and Windows Server environments, as these are crucial for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've managed incidents and troubleshot issues in the past. Highlight specific situations where you developed innovative solutions to improve service efficiency, as this will demonstrate your proactive approach.
✨Familiarise Yourself with the Company
Research ApplauseIT and their role in the local government software sector. Understanding their products and services will help you tailor your answers and show genuine interest in the company during the interview.
✨Stay Current with Industry Trends
Be prepared to discuss new technologies and industry trends relevant to application support. This shows that you're not just experienced but also passionate about continuous learning and staying ahead in your field.
