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For Companies Home-Based (with occasional travel) Competitive Salary & Benefits ApplauseIT are hiring for an Application Analyst to join a growing company within the Local Government Software sector. This role is ideal for a tech-savvy problem solver with a passion for application support, troubleshooting, and customer service in a Windows-based environment.
The Role
- Support client-server and web applications in a Windows Server environment.
- Manage incidents, troubleshoot issues, and ensure timely resolutions for customers.
- Collaborate with project and delivery teams to onboard new customers.
- Work closely with the service desk to maintain hosted applications.
- Develop innovative solutions to improve service efficiency.
- Ensure security compliance and adhere to company policies.
- Stay up to date with new technologies and industry trends.
What You’ll Need
- 3+ years’ experience in application support (client-server and web-based systems, e.g. Apache, IIS).
- Strong SQL database skills (Microsoft SQL Server, Oracle).
- Knowledge of Windows Server and application deployment.
- Scripting experience (SQL, PowerShell, Python, VBS).
- Understanding of networking (TCP/IP, DNS, Firewalls).
- Awareness of cybersecurity best practices.
- Experience with monitoring tools (e.g. PRTG, Zabbix) is desirable.
- ITIL experience in incident, problem, and change management.
- Local government software experience is a plus but not essential.
Why Apply?
- Work for a company that powers the public sector and industry with leading software solutions.
- Be part of a tight-knit team with excellent career progression and mentoring opportunities.
- Enjoy a flexible, remote-first work environment with occasional travel.
If this sounds like the role for you, click apply now!
Application Analyst employer: Applause IT Recruitment
Contact Detail:
Applause IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the local government software sector on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing your scripting projects or troubleshooting successes. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for those interviews! Research common application analyst scenarios and practice your responses. We want you to shine when discussing your experience with SQL, Windows Server, and incident management.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Analyst role. Highlight your experience with client-server and web applications, SQL skills, and any relevant scripting knowledge. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about application support and how you can contribute to our team. Don’t forget to mention any local government software experience if you have it – it could give you an edge!
Show Off Your Problem-Solving Skills: As an Application Analyst, troubleshooting is key. In your application, share specific examples of how you've tackled issues in the past. We love hearing about innovative solutions you've developed to improve service efficiency!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Applause IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your application support skills, especially in client-server and web-based systems. Be ready to discuss your experience with SQL databases and Windows Server, as well as any scripting you've done. This will show that you're not just familiar with the tech but can also troubleshoot effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've managed incidents and resolved issues in the past. Think about specific challenges you've faced and how you approached them. This will demonstrate your ability to think critically and act swiftly, which is crucial for an Application Analyst.
✨Familiarise Yourself with the Company
Research ApplauseIT and their role in the local government software sector. Understanding their products and services will help you tailor your answers and show genuine interest in the company. Plus, it’ll give you a chance to ask insightful questions during the interview.
✨Stay Updated on Industry Trends
Be prepared to discuss recent developments in technology and cybersecurity best practices. Showing that you’re proactive about staying informed will impress the interviewers and highlight your commitment to continuous learning in this fast-paced field.
