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- Tasks: Support and troubleshoot client-server and web applications in a Windows environment.
- Company: Join a growing company in the Local Government Software sector.
- Benefits: Competitive salary, flexible remote work, and excellent career progression.
- Why this job: Make a real impact by powering public sector solutions with innovative software.
- Qualifications: 3+ years in application support, strong SQL skills, and scripting experience.
- Other info: Be part of a tight-knit team with mentoring opportunities and occasional travel.
Home-Based (with occasional travel)
Competitive Salary & Benefits
ApplauseIT are hiring for an Application Analyst to join a growing company within the Local Government Software sector. This role is ideal for a tech-savvy problem solver with a passion for application support, troubleshooting, and customer service in a Windows-based environment.
The Role
- Support client-server and web applications in a Windows Server environment.
- Manage incidents, troubleshoot issues, and ensure timely resolutions for customers.
- Collaborate with project and delivery teams to onboard new customers.
- Work closely with the service desk to maintain hosted applications.
- Develop innovative solutions to improve service efficiency.
- Ensure security compliance and adhere to company policies.
- Stay up to date with new technologies and industry trends.
What You’ll Need
- 3+ years’ experience in application support (client-server and web-based systems, e.g. Apache, IIS).
- Strong SQL database skills (Microsoft SQL Server, Oracle).
- Knowledge of Windows Server and application deployment.
- Scripting experience (SQL, PowerShell, Python, VBS).
- Understanding of networking (TCP/IP, DNS, Firewalls).
- Awareness of cybersecurity best practices.
- Experience with monitoring tools (e.g. PRTG, Zabbix) is desirable.
- ITIL experience in incident, problem, and change management.
- Local government software experience is a plus but not essential.
Why Apply?
- Work for a company that powers the public sector and industry with leading software solutions.
- Be part of a tight-knit team with excellent career progression and mentoring opportunities.
- Enjoy a flexible, remote-first work environment with occasional travel.
If this sounds like the role for you, click apply now!
Contact Detail:
Applause IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the local government software sector on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got experience with SQL, PowerShell, or any of the tech mentioned in the job description, be ready to discuss real-life examples during interviews. We want to see how you tackle problems!
✨Tip Number 3
Prepare for those tricky questions! Brush up on common application support scenarios and think about how you'd handle them. We love candidates who can think on their feet and come up with innovative solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate problem solvers like you!
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Analyst role. Highlight your experience with client-server and web applications, as well as your SQL skills. We want to see how your background fits with what we're looking for!
Show Off Your Problem-Solving Skills: In your application, don’t just list your skills—show us how you've used them to solve real problems. Share specific examples of troubleshooting incidents or innovative solutions you've developed. We love a good story!
Keep It Professional Yet Personal: While we appreciate professionalism, we also want to get a sense of who you are. Don’t be afraid to let your personality shine through in your cover letter. Tell us why you're passionate about application support and customer service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just a few clicks and you’re done!
