At a Glance
- Tasks: Support and troubleshoot client-server and web applications in a Windows environment.
- Company: Join a growing company in the Local Government Software sector.
- Benefits: Competitive salary, flexible remote work, and excellent career progression.
- Other info: Be part of a tight-knit team with mentoring opportunities and occasional travel.
- Why this job: Make a real impact by powering public sector solutions with innovative software.
- Qualifications: 3+ years in application support, strong SQL skills, and scripting experience.
The predicted salary is between 36000 - 60000 £ per year.
Application Analyst
Home-Based (with occasional travel)
Competitive Salary & Benefits
ApplauseIT are hiring for an Application Analyst to join a growing company within the Local Government Software sector. This role is ideal for a tech-savvy problem solver with a passion for application support, troubleshooting, and customer service in a Windows-based environment.
The Role
As an Application Analyst, you will:
– Support client-server and web applications in a Windows Server environment.
– Manage incidents, troubleshoot issues, and ensure timely resolutions for customers.
– Collaborate with project and delivery teams to onboard new customers.
– Work closely with the service desk to maintain hosted applications.
– Develop innovative solutions to improve service efficiency.
– Ensure security compliance and adhere to company policies.
– Stay up to date with new technologies and industry trends.
What You’ll Need
-3+ years’ experience in application support (client-server and web-based systems, e.g. Apache, IIS).
-Strong SQL database skills (Microsoft SQL Server, Oracle).
-Knowledge of Windows Server and application deployment.
-Scripting experience (SQL, PowerShell, Python, VBS).
-Understanding of networking (TCP/IP, DNS, Firewalls).
-Awareness of cybersecurity best practices.
-Experience with monitoring tools (e.g. PRTG, Zabbix) is desirable.
-ITIL experience in incident, problem, and change management.
-Local government software experience is a plus but not essential.
Why Apply?
-Work for a company that powers the public sector and industry with leading software solutions.
-Be part of a tight-knit team with excellent career progression and mentoring opportunities.
-Enjoy a flexible, remote-first work environment with occasional travel.
If this sounds like the role for you, click apply now!
Contact Detail:
Applause IT Recruitment Recruiting Team
We think you need these skills to ace Application Analyst
How to prepare for a job interview at Applause IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your application support skills, especially in client-server and web-based systems. Be ready to discuss your experience with SQL databases and Windows Server, as well as any scripting you've done. This will show that you're not just familiar with the tech but can also troubleshoot effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've managed incidents and resolved issues in previous roles. Think about specific challenges you faced and how you approached them. This will demonstrate your ability to think critically and act swiftly, which is crucial for an Application Analyst.
✨Familiarise Yourself with the Company
Research ApplauseIT and their role in the local government software sector. Understanding their products and services will help you tailor your answers and show genuine interest in the company. Plus, it’s a great way to ask insightful questions during the interview.
✨Stay Updated on Industry Trends
Be prepared to discuss recent developments in technology and cybersecurity best practices. Showing that you’re proactive about staying informed will impress the interviewers and highlight your commitment to continuous learning in the field.