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Competitive Salary & Benefits
ApplauseIT are hiring for an Application Analyst to join a growing company within the Local Government Software sector. This role is ideal for a tech-savvy problem solver with a passion for application support, troubleshooting, and customer service in a Windows-based environment.
The Role
- Support client-server and web applications in a Windows Server environment.
- Manage incidents, troubleshoot issues, and ensure timely resolutions for customers.
- Collaborate with project and delivery teams to onboard new customers.
- Work closely with the service desk to maintain hosted applications.
- Develop innovative solutions to improve service efficiency.
- Ensure security compliance and adhere to company policies.
- Stay up to date with new technologies and industry trends.
What You’ll Need
- 3+ years’ experience in application support (client-server and web-based systems, e.g. Apache, IIS).
- Strong SQL database skills (Microsoft SQL Server, Oracle).
- Knowledge of Windows Server and application deployment.
- Scripting experience (SQL, PowerShell, Python, VBS).
- Understanding of networking (TCP/IP, DNS, Firewalls).
- Awareness of cybersecurity best practices.
- Experience with monitoring tools (e.g. PRTG, Zabbix) is desirable.
- ITIL experience in incident, problem, and change management.
- Local government software experience is a plus but not essential.
Why Apply?
- Work for a company that powers the public sector and industry with leading software solutions.
- Be part of a tight-knit team with excellent career progression and mentoring opportunities.
- Enjoy a flexible, remote-first work environment with occasional travel.
If this sounds like the role for you, click apply now!
Application Analyst employer: Applause IT Recruitment
Contact Detail:
Applause IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or webinars, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common questions for Application Analysts and practice your responses. Make sure you can talk about your experience with SQL databases and troubleshooting in a Windows environment confidently.
✨Tip Number 3
Show off your skills! If you’ve worked on any projects or have examples of how you’ve improved service efficiency, be ready to share them. Real-life scenarios can really impress interviewers and show you’re the right fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
How to prepare for a job interview at Applause IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your application support skills, especially in client-server and web-based systems. Be ready to discuss your experience with SQL databases and Windows Server, as well as any scripting you've done. This will show that you're not just familiar with the tech but can also troubleshoot effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've managed incidents and resolved issues in the past. Think about specific challenges you've faced and how you approached them. This will demonstrate your ability to think critically and act swiftly, which is crucial for an Application Analyst.
✨Familiarise Yourself with the Company
Research ApplauseIT and their role in the local government software sector. Understanding their products and services will help you tailor your answers and show genuine interest in the company. Plus, it’ll give you a chance to ask insightful questions during the interview.
✨Stay Updated on Industry Trends
Be prepared to discuss recent developments in technology and cybersecurity best practices. Showing that you’re proactive about staying informed will impress the interviewers and highlight your commitment to continuous learning in this fast-paced field.
