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Competitive Salary & Benefits
ApplauseIT are hiring for an Application Analyst to join a growing company within the Local Government Software sector. This role is ideal for a tech-savvy problem solver with a passion for application support, troubleshooting, and customer service in a Windows-based environment.
The Role
- Support client-server and web applications in a Windows Server environment.
- Manage incidents, troubleshoot issues, and ensure timely resolutions for customers.
- Collaborate with project and delivery teams to onboard new customers.
- Work closely with the service desk to maintain hosted applications.
- Develop innovative solutions to improve service efficiency.
- Ensure security compliance and adhere to company policies.
- Stay up to date with new technologies and industry trends.
What You’ll Need
- 3+ years’ experience in application support (client-server and web-based systems, e.g. Apache, IIS).
- Strong SQL database skills (Microsoft SQL Server, Oracle).
- Knowledge of Windows Server and application deployment.
- Scripting experience (SQL, PowerShell, Python, VBS).
- Understanding of networking (TCP/IP, DNS, Firewalls).
- Awareness of cybersecurity best practices.
- Experience with monitoring tools (e.g. PRTG, Zabbix) is desirable.
- ITIL experience in incident, problem, and change management.
- Local government software experience is a plus but not essential.
Why Apply?
- Work for a company that powers the public sector and industry with leading software solutions.
- Be part of a tight-knit team with excellent career progression and mentoring opportunities.
- Enjoy a flexible, remote-first work environment with occasional travel.
If this sounds like the role for you, click apply now!
Application Analyst employer: Applause IT Recruitment
Contact Detail:
Applause IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the local government software sector on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing your scripting projects or troubleshooting successes. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by brushing up on common application support scenarios. Think about how you'd handle incidents or improve service efficiency, and be ready to share your thought process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Application Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in application support and any relevant tech skills. We want to see how your background aligns with the role of Application Analyst, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about application support and how you can contribute to our team. Keep it engaging and personal – we love getting to know the real you!
Show Off Your Problem-Solving Skills: In your application, highlight specific examples where you've successfully troubleshot issues or improved service efficiency. We’re looking for tech-savvy problem solvers, so let us see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
