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For Companies At a Glance
- Tasks: Support and troubleshoot client-server and web applications in a Windows environment.
- Company: Join a growing company in the Local Government Software sector.
- Benefits: Competitive salary, flexible remote work, and excellent career progression.
- Why this job: Make a real impact by powering public sector solutions with innovative software.
- Qualifications: 3+ years in application support, strong SQL skills, and scripting experience.
- Other info: Be part of a tight-knit team with mentoring opportunities and occasional travel.
The predicted salary is between 36000 - 60000 £ per year.
Home-Based (with occasional travel) Competitive Salary & Benefits ApplauseIT are hiring for an Application Analyst to join a growing company within the Local Government Software sector. This role is ideal for a tech-savvy problem solver with a passion for application support, troubleshooting, and customer service in a Windows-based environment.
The Role
- Support client-server and web applications in a Windows Server environment.
- Manage incidents, troubleshoot issues, and ensure timely resolutions for customers.
- Collaborate with project and delivery teams to onboard new customers.
- Work closely with the service desk to maintain hosted applications.
- Develop innovative solutions to improve service efficiency.
- Ensure security compliance and adhere to company policies.
- Stay up to date with new technologies and industry trends.
What You’ll Need
- 3+ years’ experience in application support (client-server and web-based systems, e.g. Apache, IIS).
- Strong SQL database skills (Microsoft SQL Server, Oracle).
- Knowledge of Windows Server and application deployment.
- Scripting experience (SQL, PowerShell, Python, VBS).
- Understanding of networking (TCP/IP, DNS, Firewalls).
- Awareness of cybersecurity best practices.
- Experience with monitoring tools (e.g. PRTG, Zabbix) is desirable.
- ITIL experience in incident, problem, and change management.
- Local government software experience is a plus but not essential.
Why Apply?
- Work for a company that powers the public sector and industry with leading software solutions.
- Be part of a tight-knit team with excellent career progression and mentoring opportunities.
- Enjoy a flexible, remote-first work environment with occasional travel.
If this sounds like the role for you, click apply now!
Contact Detail:
Applause IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the local government software sector on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing your scripting projects or troubleshooting successes. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for those interviews! Brush up on common application support scenarios and be ready to discuss how you've tackled similar challenges in the past. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Application Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Analyst role. Highlight your experience with client-server and web applications, as well as your SQL skills. We want to see how your background fits perfectly with what we're looking for!
Show Off Your Problem-Solving Skills: In your application, don’t just list your skills—show us how you've used them to solve real problems. Share specific examples of troubleshooting incidents or innovative solutions you've developed. We love a good story!
Keep It Professional Yet Personal: While we appreciate professionalism, we also want to get a sense of who you are. Let your personality shine through in your cover letter. Tell us why you're passionate about application support and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just a few clicks and you’re done!
How to prepare for a job interview at Applause IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your application support skills, especially in client-server and web-based systems. Be ready to discuss your experience with SQL databases and Windows Server, as well as any scripting you've done. This will show that you're not just familiar with the tech but can also troubleshoot effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've managed incidents and resolved issues in the past. Think about specific challenges you've faced and how you approached them. This will demonstrate your ability to think critically and act swiftly, which is crucial for an Application Analyst.
✨Familiarise Yourself with the Company
Research ApplauseIT and their role in the local government software sector. Understanding their products and services will help you tailor your answers and show genuine interest in the company. Plus, it’ll give you a chance to ask insightful questions during the interview.
✨Stay Updated on Industry Trends
Be prepared to discuss recent developments in technology and cybersecurity best practices. Showing that you’re proactive about staying informed will impress the interviewers and highlight your commitment to continuous learning in this fast-paced field.
