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For Companies At a Glance
- Tasks: Support and troubleshoot client-server and web applications in a Windows environment.
- Company: Join a growing company in the Local Government Software sector.
- Benefits: Competitive salary, flexible remote work, and excellent career progression.
- Why this job: Make a real impact by improving public sector software solutions.
- Qualifications: 3+ years in application support with strong SQL and scripting skills.
- Other info: Be part of a tight-knit team with mentoring opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Home-Based (with occasional travel)
Competitive Salary & Benefits
ApplauseIT are hiring for an Application Analyst to join a growing company within the Local Government Software sector. This role is ideal for a tech-savvy problem solver with a passion for application support, troubleshooting, and customer service in a Windows-based environment.
The Role
- Support client-server and web applications in a Windows Server environment.
- Manage incidents, troubleshoot issues, and ensure timely resolutions for customers.
- Collaborate with project and delivery teams to onboard new customers.
- Work closely with the service desk to maintain hosted applications.
- Develop innovative solutions to improve service efficiency.
- Ensure security compliance and adhere to company policies.
- Stay up to date with new technologies and industry trends.
What You’ll Need
- 3+ years’ experience in application support (client-server and web-based systems, e.g. Apache, IIS).
- Strong SQL database skills (Microsoft SQL Server, Oracle).
- Knowledge of Windows Server and application deployment.
- Scripting experience (SQL, PowerShell, Python, VBS).
- Understanding of networking (TCP/IP, DNS, Firewalls).
- Awareness of cybersecurity best practices.
- Experience with monitoring tools (e.g. PRTG, Zabbix) is desirable.
- ITIL experience in incident, problem, and change management.
- Local government software experience is a plus but not essential.
Why Apply?
- Work for a company that powers the public sector and industry with leading software solutions.
- Be part of a tight-knit team with excellent career progression and mentoring opportunities.
- Enjoy a flexible, remote-first work environment with occasional travel.
If this sounds like the role for you, click apply now!
Contact Detail:
Applause IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or webinars, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common questions for Application Analysts and practice your responses. Make sure to highlight your experience with SQL databases and troubleshooting in a Windows environment – that’s what they want to hear!
✨Tip Number 3
Show off your skills! If you’ve got any projects or examples of your work, don’t hesitate to share them during interviews. Whether it’s a script you wrote or a problem you solved, tangible evidence of your abilities can really set you apart.
✨Tip Number 4
Apply through our website! We’re always looking for talented individuals like you. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace Application Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Analyst role. Highlight your experience with client-server and web applications, as well as your SQL skills. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for application support and troubleshooting. Let us know why you're excited about joining our team and how you can contribute to our mission.
Show Off Your Tech Skills: Don’t hold back on your technical skills! Mention your experience with Windows Server, scripting languages, and any monitoring tools you've used. We love tech-savvy problem solvers, so make sure we see that in your application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Applause IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your application support skills, especially in client-server and web-based systems. Be ready to discuss your experience with SQL databases and Windows Server environments, as these are crucial for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled tricky issues in the past. Think about specific incidents where you managed to troubleshoot effectively or developed innovative solutions to improve service efficiency.
✨Familiarise Yourself with Local Government Software
Even if you don't have direct experience, do some research on local government software solutions. Understanding the sector will show your enthusiasm and help you connect your skills to the company's mission.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to application support and their use of monitoring tools. This not only shows your interest but also gives you a chance to assess if the company is the right fit for you.
