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For Companies At a Glance
- Tasks: Support and troubleshoot client-server and web applications in a Windows environment.
- Company: Join ApplauseIT, a leader in Local Government Software solutions.
- Benefits: Competitive salary, flexible remote work, and career progression opportunities.
- Why this job: Make a difference in the public sector while developing your tech skills.
- Qualifications: 3+ years in application support with strong SQL and scripting skills.
- Other info: Be part of a supportive team with mentoring and growth potential.
Home-Based (with occasional travel)
Competitive Salary & Benefits
ApplauseIT are hiring for an Application Analyst to join a growing company within the Local Government Software sector. This role is ideal for a tech-savvy problem solver with a passion for application support, troubleshooting, and customer service in a Windows-based environment.
The Role
- Support client-server and web applications in a Windows Server environment.
- Manage incidents, troubleshoot issues, and ensure timely resolutions for customers.
- Collaborate with project and delivery teams to onboard new customers.
- Work closely with the service desk to maintain hosted applications.
- Develop innovative solutions to improve service efficiency.
- Ensure security compliance and adhere to company policies.
- Stay up to date with new technologies and industry trends.
What You’ll Need
- 3+ years’ experience in application support (client-server and web-based systems, e.g. Apache, IIS).
- Strong SQL database skills (Microsoft SQL Server, Oracle).
- Knowledge of Windows Server and application deployment.
- Scripting experience (SQL, PowerShell, Python, VBS).
- Understanding of networking (TCP/IP, DNS, Firewalls).
- Awareness of cybersecurity best practices.
- Experience with monitoring tools (e.g. PRTG, Zabbix) is desirable.
- ITIL experience in incident, problem, and change management.
- Local government software experience is a plus but not essential.
Why Apply?
- Work for a company that powers the public sector and industry with leading software solutions.
- Be part of a tight-knit team with excellent career progression and mentoring opportunities.
- Enjoy a flexible, remote-first work environment with occasional travel.
If this sounds like the role for you, click apply now!
Application Analyst employer: Applause IT Recruitment
Contact Detail:
Applause IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or webinars, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common questions for Application Analysts and practice your responses. Make sure you can showcase your troubleshooting skills and experience with SQL databases, as these will be key in impressing your interviewers.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled issues in the past, especially in a Windows Server environment. This will demonstrate your hands-on experience and ability to think on your feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Application Analyst
How to prepare for a job interview at Applause IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your application support skills, especially in client-server and web-based systems. Be ready to discuss your experience with SQL databases and Windows Server, as well as any scripting you've done. This will show that you're not just familiar with the tech but can also troubleshoot effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've managed incidents and resolved issues in the past. Think about specific challenges you've faced and how you approached them. This will demonstrate your ability to think critically and act swiftly, which is crucial for an Application Analyst.
✨Familiarise Yourself with the Company
Research ApplauseIT and their role in the local government software sector. Understanding their products and services will help you tailor your answers and show genuine interest in the company. Plus, it’s a great way to ask insightful questions during the interview.
✨Stay Updated on Industry Trends
Be prepared to discuss recent developments in technology and cybersecurity best practices. Showing that you’re proactive about staying informed will impress the interviewers and highlight your commitment to continuous learning in this fast-paced field.
