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ApplauseIT are hiring for an Application Analyst to join a growing company within the Local Government Software sector. This role is ideal for a tech-savvy problem solver with a passion for application support, troubleshooting, and customer service in a Windows-based environment.
The Role
- Support client-server and web applications in a Windows Server environment.
- Manage incidents, troubleshoot issues, and ensure timely resolutions for customers.
- Collaborate with project and delivery teams to onboard new customers.
- Work closely with the service desk to maintain hosted applications.
- Develop innovative solutions to improve service efficiency.
- Ensure security compliance and adhere to company policies.
- Stay up to date with new technologies and industry trends.
What You’ll Need
- 3+ years’ experience in application support (client-server and web-based systems, e.g. Apache, IIS).
- Strong SQL database skills (Microsoft SQL Server, Oracle).
- Knowledge of Windows Server and application deployment.
- Scripting experience (SQL, PowerShell, Python, VBS).
- Understanding of networking (TCP/IP, DNS, Firewalls).
- Aware of cybersecurity best practices.
- Experience with monitoring tools (e.g. PRTG, Zabbix) is desirable.
- ITIL experience in incident, problem, and change management.
- Local government software experience is a plus but not essential.
Why Apply?
- Work for a company that powers the public sector and industry with leading software solutions.
- Be part of a tight-knit team with excellent career progression and mentoring opportunities.
- Enjoy a flexible, remote-first work environment with occasional travel.
If this sounds like the role for you, click apply now!
Application Analyst employer: Applause IT Recruitment
Contact Detail:
Applause IT Recruitment Recruiting Team
We think you need these skills to ace Application Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Analyst role. Highlight your experience with client-server and web applications, SQL skills, and any relevant scripting knowledge. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about application support and how you can contribute to our team. Don’t forget to mention any local government software experience if you have it – it could give you an edge!
Show Off Your Problem-Solving Skills: As an Application Analyst, troubleshooting is key. In your application, share specific examples of how you've tackled issues in the past. We love hearing about innovative solutions you've developed to improve service efficiency!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Applause IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your application support skills, especially in client-server and web-based systems. Be ready to discuss your experience with SQL databases and Windows Server environments, as these are crucial for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled tricky issues in the past. Think about specific incidents where you managed to troubleshoot effectively or developed innovative solutions to improve service efficiency.
✨Familiarise Yourself with the Company
Research ApplauseIT and their role in the local government software sector. Understanding their products and services will help you tailor your answers and show genuine interest in the company during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, project collaborations, and the technologies they use. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
