At a Glance
- Tasks: Manage secure projects and services in defence and cyber security sectors.
- Company: Specialist tech organisation with a focus on impactful secure programmes.
- Benefits: Competitive salary, excellent benefits, and hybrid working options.
- Other info: Opportunity for career growth and working with cutting-edge technology.
- Why this job: Join a growing team and make a difference in secure environments.
- Qualifications: Experience in service delivery or project management within secure sectors.
The predicted salary is between 65000 - 75000 € per year.
Nottingham / Hybrid
65,000 - 75,000 + Excellent Benefits
Applause IT are recruiting for a Service Delivery Manager to join a specialist technology organisation delivering secure projects and services across defence, cyber security and government sectors.
This is a customer-facing delivery role focused on managing the successful delivery of complex technical programmes and services within highly secure environments. The successful candidate will take ownership of customer relationships, project delivery, governance, risk management and service quality across a portfolio of secure programmes.
The role would suit an experienced Service Delivery Manager, Technical Delivery Manager or Project Delivery professional with previous experience working within MOD, defence, cyber security or secure government environments.
The Role- Manage the successful delivery of secure customer projects and services
- Build and maintain strong customer and stakeholder relationships
- Drive service delivery, governance and reporting across multiple programmes
- Manage project scope, schedules, risks, budgets and resources
- Coordinate internal technical teams, third-party suppliers and customer stakeholders
- Support delivery within Secure by Design and security-focused environments
- Provide regular delivery updates to customers and senior stakeholders
- Identify and mitigate delivery risks and issues proactively
- Support continuous improvement across service delivery and operational processes
- Assist with customer engagement and pre-sales support activities
- Previous experience within a Service Delivery Manager, Delivery Manager or Technical Project Management role
- Experience delivering services or projects within MOD, defence, government or secure environments
- Strong customer-facing stakeholder management experience
- Experience managing technical or software delivery teams
- Strong understanding of governance, risk management and service delivery processes
- Experience working within Agile and Waterfall delivery environments
- Commercial awareness and experience managing customer expectations
- Strong communication and organisational skills
- Experience using project management and collaboration tools including Office 365 and Atlassian products
- SC Clearance or eligibility to obtain clearance highly desirable
- Defence technology or cyber security sector experience
- Experience working with prime contractors or government customers
- Secure-by-Design or security-focused delivery experience
- PRINCE2, Agile, ITIL or similar certifications
This is an excellent opportunity to join a growing specialist technology organisation delivering impactful secure programmes across defence and government sectors.
If this role sounds like a strong fit for your background, click APPLY NOW for immediate consideration.
Service Delivery Manager - Defence / Cyber Security in Nottingham employer: Applause IT Recruitment Ltd
Applause IT is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration within the defence and cyber security sectors. Employees benefit from competitive salaries, comprehensive benefits, and opportunities for professional growth in a supportive environment that values continuous improvement and customer engagement. With a hybrid working model based in Nottingham, team members enjoy flexibility while contributing to impactful projects that enhance national security.
Contact Detail:
Applause IT Recruitment Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Manager - Defence / Cyber Security in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the defence and cyber security sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the company and its projects. Understand their mission in delivering secure services. We recommend practising common interview questions related to service delivery and risk management so you can showcase your expertise confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We suggest mentioning something specific from the interview to make it personal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities tailored for skilled professionals like you. Keep an eye on our listings and make sure your application stands out by highlighting your relevant experience in secure environments.
We think you need these skills to ace Service Delivery Manager - Defence / Cyber Security in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Service Delivery Manager. Highlight your experience in managing secure projects and your customer-facing skills, especially in defence or cyber security environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that align with the job description, like your governance and risk management expertise.
Showcase Relevant Experience:When detailing your work history, focus on roles where you’ve managed technical delivery teams or worked within secure environments. This will help us see how your background aligns with our needs.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Applause IT Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of defence and cyber security. Understand the specific challenges and requirements of secure environments, as well as the latest trends in technology. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Stakeholder Skills
Since this role is heavily customer-facing, be prepared to discuss your experience managing relationships with stakeholders. Share specific examples of how you've built strong partnerships and navigated complex situations to ensure successful project delivery.
✨Demonstrate Risk Management Expertise
Be ready to talk about your approach to governance and risk management. Highlight any frameworks or methodologies you’ve used, like Agile or Waterfall, and provide examples of how you’ve identified and mitigated risks in previous projects.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company and the role. Inquire about their current projects, team dynamics, or how they measure success in service delivery. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
