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- Tasks: Provide top-notch support for AWS platforms and troubleshoot cloud infrastructure issues.
- Company: Join a growing software and managed services organisation with a focus on innovation.
- Benefits: Enjoy flexible working, career development, and family-friendly perks.
- Other info: Remote work with excellent long-term career progression opportunities.
- Why this job: Make a real impact in cloud operations while advancing your technical skills.
- Qualifications: 3+ years in AWS support, strong troubleshooting, and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
AWS Support Engineer required by a growing software and managed services organisation supporting critical cloud-hosted customer platforms. This opportunity is ideal for someone with strong AWS operational support experience who enjoys incident management, infrastructure troubleshooting, and maintaining secure, highly available cloud services.
Key responsibilities:
- Day-to-day AWS platform support
- Incident management and service restoration
- Root cause analysis
- AWS infrastructure maintenance
- Patching and upgrades
- Certificate renewals
- Capacity management
- Backup operations
- Monitoring and alerting improvements
- Operational documentation and runbooks
- Release/change execution
- IAM governance
- Security compliance
- Service ownership
- On-call support participation
Technical environment:
- AWS (EC2, S3, RDS, EKS, ElastiCache, VPC)
- Linux
- Terraform
- CloudFormation
- Ansible
- Docker
- Kubernetes
- CloudWatch
- Prometheus
- Grafana
- Loki
- PRTG
Experience required:
- 3+ years in AWS/cloud infrastructure support
- Production environment troubleshooting
- Managed services / SLA-driven support
- Incident response
- Linux administration
- Networking fundamentals
- Cloud security awareness
- Strong communication skills
Package / benefits:
- Home based working
- Flexible working options
- Career development
- Training support
- Pension
- Life assurance
- Wellbeing support
- Share scheme
- Family-friendly benefits
This is an excellent opportunity for an AWS Support Engineer seeking a technically hands-on cloud operations role with strong long-term progression. Click apply now to be considered.
AWS Support Engineer in Manchester employer: Applause IT Recruitment Ltd
Contact Detail:
Applause IT Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AWS Support Engineer in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, join relevant groups on LinkedIn, and attend meetups. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your AWS projects, Terraform scripts, or any cool stuff you've built. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for those interviews! Brush up on your incident management scenarios and be ready to discuss how you've tackled AWS issues in the past. Practice makes perfect, so consider mock interviews with friends or mentors.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace AWS Support Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your AWS operational support experience and any relevant skills like incident management and infrastructure troubleshooting. We want to see how your background aligns with the key responsibilities listed in the job description.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about cloud services and how you can contribute to our team. Share specific examples of your experience with AWS, Linux, or Kubernetes to make your application stand out.
Showcase Your Technical Skills: Don’t forget to mention your hands-on experience with tools like Terraform, Docker, and CloudWatch. We’re looking for someone who’s not just familiar with these technologies but has actively used them in production environments.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Applause IT Recruitment Ltd
✨Know Your AWS Inside Out
Make sure you brush up on your AWS knowledge, especially the services mentioned in the job description like EC2, S3, and RDS. Be ready to discuss your hands-on experience with these tools and how you've used them in past roles.
✨Showcase Your Troubleshooting Skills
Prepare to share specific examples of incidents you've managed or resolved. Think about a time when you had to perform root cause analysis or handle a service restoration. This will demonstrate your problem-solving abilities and operational support experience.
✨Familiarise Yourself with Incident Management
Since incident management is a key responsibility, be ready to talk about your approach to handling incidents. Discuss any frameworks or tools you've used, and how you ensure minimal downtime and effective communication during incidents.
✨Highlight Your Communication Skills
Strong communication is crucial for this role. Prepare to explain how you've effectively communicated technical information to non-technical stakeholders. Consider examples where your communication skills made a difference in a project or incident response.