At a Glance
- Tasks: Lead delivery of enterprise solutions and ensure client satisfaction across multiple accounts.
- Company: Join Appian, a leader in process automation technology with a culture of excellence.
- Benefits: Comprehensive health coverage, mental health support, tuition reimbursement, and wellness benefits.
- Other info: Dynamic environment with strong growth opportunities and a focus on continuous learning.
- Why this job: Make a real impact by delivering innovative solutions and mentoring a passionate team.
- Qualifications: Experience in delivering enterprise technology solutions, preferably in banking or financial services.
The predicted salary is between 36000 - 60000 £ per year.
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Appian is seeking a hands-on Technical Delivery Manager to take post-sales ownership across multiple strategic accounts and support our continued growth. This is a senior role within our Customer Success organisation, responsible for delivering enterprise-grade solutions powered by Appian’s cutting-edge platform.
Your focus will be spread across multiple customers and you’ll work directly with key project and executive stakeholders throughout the entire project life-cycle to ensure client satisfaction and adoption. You will also play a significant role in supporting new business software and services opportunities.
The TDM will also play an important role in mood orchestration, fostering a culture of positivity, high performance and collaboration aligned to Appian’s values. They will also work extensively with our people, providing coaching, actionable feedback and mentoring to support their career progression and development within Appian.
This role requires significant experience delivering enterprise technology solutions within banking or financial services.
To be successful in this role, you will:
- Oversee the delivery of Appian projects to ensure deployment matches client executive and business sponsor expectations.
- Mentor a team and manage multiple large-scale projects simultaneously, nurturing them from inception to launch while collaborating with stakeholders and establishing realistic development guidelines.
- Interface with Appian Sales, Marketing, Engineering, Product Management, and Product Support.
- Work with delivery partners within the region to augment Appian led engagements with partner resources as well as to supplement partner led engagements with Appian resources.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else.
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com.
Technical delivery Manager employer: Appian
At Appian, we pride ourselves on fostering a vibrant work culture that champions intensity and excellence, making it an exceptional place for a Technical Delivery Manager to thrive. Our commitment to employee growth is evident through comprehensive training programs, mentorship opportunities, and a supportive community that values inclusivity and collaboration. With a robust benefits package and a focus on career progression, Appian offers a rewarding environment for those looking to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technical delivery Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Appian on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding Appian's values of Intensity and Excellence. Think about how your past experiences align with these values and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Showcase your project management skills! Be ready to discuss how you've successfully managed multiple large-scale projects in the past, especially in banking or financial services. Use metrics to highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Appian team.
We think you need these skills to ace Technical delivery Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about the opportunity to work with us at Appian and contribute to our mission.
Tailor Your Experience:Make sure to highlight your relevant experience in delivering enterprise technology solutions, especially in banking or financial services. We love seeing how your background aligns with what we do, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. Use bullet points if it helps to break down your information.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Appian
✨Know Your Tech Inside Out
As a Technical Delivery Manager, you need to be well-versed in enterprise technology solutions, especially within banking or financial services. Brush up on Appian’s platform and be ready to discuss how you've successfully delivered similar projects in the past.
✨Showcase Your Leadership Skills
This role involves mentoring and managing teams, so be prepared to share examples of how you've led projects and nurtured team members. Highlight your experience in fostering collaboration and positivity, as these align with Appian's values.
✨Understand Client Expectations
Demonstrate your ability to oversee project delivery by discussing how you ensure that deployments meet client expectations. Prepare specific examples where you’ve managed stakeholder relationships and navigated challenges to achieve client satisfaction.
✨Emphasise Continuous Learning
Appian values growth and development, so express your commitment to continuous learning. Mention any relevant training or mentorship experiences you've had, and how you plan to leverage Appian’s resources for your own development and that of your team.
