At a Glance
- Tasks: Manage deal operations, support sales negotiations, and resolve business issues.
- Company: Join Appian, a leading software company focused on automating business processes.
- Benefits: Enjoy training, mentorship, growth opportunities, and a supportive community.
- Why this job: Be part of a passionate team making a real impact in a dynamic environment.
- Qualifications: 5-8 years experience in deal operations or related fields; strong negotiation skills.
- Other info: Embrace continuous learning and career advancement with Appian's leadership programs.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Deal Operations Manager (12 month FTC) role at Appian UK. Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you will be part of a passionate team dedicated to accomplishing hard things, together.
Responsibilities
- Manage deal constructs, special pricing, operations, approval policies, and troubleshoot deal issues and sales escalations.
- Support Sales team in negotiating contract structure and pricing in compliance with Appian's internal policies while maximizing value to the customer and Appian.
- Facilitate alignment and communication between Appian's Sales Teams and internal stakeholders, including Finance, Legal, Engineering, Product teams, and external customers/partners to promptly resolve business issues and foster productive interactions.
- Cultivate best practices through analyses, projects and reporting contributing to the continued growth of Appian's Sales team and Deal Desk.
- Contribute to and participate in regular training sessions with Sales teams.
Qualifications
- 5-8 years of related experience.
- Experience in a related role (Deal Desk, Pricing, Finance, FP&A, Sales Operations preferred).
- Ability to work on issues where analysis of situation or data requires an understanding of current business trends or organizational objectives.
- Autonomous day-to-day task execution.
- Experience using CRM and CPQ systems; knowledge of contracts and accounting a plus; experience with software contracts and revenue recognition policies a double plus.
- Negotiation experience and competence; ability to understand interests behind positions and overcome objections to workable solutions.
- Independent action orientation; drive to complete tasks through impact.
- Ownership mentality; act with integrity for the organization's best interests.
- Comfortable with ambiguity and a rapidly evolving environment.
- Detail oriented; organized and able to manage fast-moving information and tasks.
- Process focused by nature; documentation for easy reference.
- Bachelor's degree preferred.
Tools and Resources
- Training and Development: Onboarding focuses on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is central with dedicated mentorship and the First-Friend program widely utilized.
- Growth Opportunities: Leadership program tailored for new and aspiring managers, comprehensive library of specialized department training through Appian University, skills-based training, and tuition reimbursement for those aiming to advance their education.
- Community: Immersion into a community rooted in respect starting on day one. Inclusion through 8 employee-led affinity groups building internal and external networks.
About Appian
Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com.
Deal Operations Manager in London employer: Appian UK
Contact Detail:
Appian UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deal Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Appian on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Appian's values of Intensity and Excellence. Think about how your experience aligns with these values and be ready to share specific examples that showcase your skills in action.
✨Tip Number 3
Practice your negotiation skills! Since the role involves supporting the Sales team in contract negotiations, brush up on your techniques. Role-play with a friend to get comfortable discussing pricing and deal structures.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Appian team.
We think you need these skills to ace Deal Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Deal Operations Manager role. Highlight your experience in deal constructs, pricing, and any relevant software contracts to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for our team at Appian. Don’t forget to mention your negotiation experience!
Showcase Your Analytical Skills: Since the role involves analysing data and understanding business trends, be sure to include examples of how you've successfully tackled similar challenges in the past. We love seeing how you approach problem-solving!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our passionate team!
How to prepare for a job interview at Appian UK
✨Know Your Numbers
As a Deal Operations Manager, you'll need to be comfortable with data and analysis. Brush up on your understanding of pricing structures, contract terms, and financial metrics relevant to the role. Be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Your Negotiation Skills
Negotiation is key in this position. Prepare examples of past negotiations where you successfully navigated complex situations. Highlight your ability to understand interests behind positions and how you’ve achieved win-win outcomes.
✨Foster Collaboration
This role requires strong communication with various teams. Think of instances where you facilitated alignment between sales and other departments. Be prepared to discuss how you’ve resolved conflicts or improved processes through collaboration.
✨Embrace Ambiguity
Appian values adaptability in a rapidly evolving environment. Share experiences where you thrived in uncertain situations or had to pivot quickly. Demonstrating your comfort with change will show that you're a great fit for their dynamic culture.