Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers maximise their experience with Microsoft365 and NetSuite products.
- Company: Leading software solutions provider based in London.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in customer success.
- Qualifications: Fluent in Dutch and English, with strong communication and customer support skills.
- Other info: Work independently while engaging with diverse stakeholders.
The predicted salary is between 36000 - 60000 £ per year.
A leading software solutions provider in London is seeking a Customer Success Manager to ensure customers achieve maximum value from their Microsoft365 and Application Suite NetSuite products. This role involves managing customer accounts from onboarding to renewal, with a focus on Dutch-speaking markets.
Ideal candidates will possess:
- Excellent communication skills
- A strong background in customer support
- Fluency in Dutch and English
- The ability to work independently
- Engagement with multiple stakeholders effectively
SaaS Customer Success Manager - Dutch/EU Growth in London employer: Appficiency Inc
Contact Detail:
Appficiency Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SaaS Customer Success Manager - Dutch/EU Growth in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing your stuff about Microsoft365 and NetSuite will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! Since this role is all about engaging with customers, being able to articulate your thoughts clearly in both Dutch and English will set you apart from the competition.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace SaaS Customer Success Manager - Dutch/EU Growth in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer support and any relevant SaaS knowledge. We want to see how you can bring value to our Dutch-speaking customers, so don’t forget to mention your language skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer success and how your background aligns with our mission at StudySmarter. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills: Since this role involves engaging with multiple stakeholders, make sure your application reflects your excellent communication skills. Whether it's through your writing style or examples of past experiences, let us see how you connect with others!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Appficiency Inc
✨Know Your Products Inside Out
Make sure you’re well-versed in Microsoft365 and NetSuite. Familiarise yourself with their features, benefits, and common customer pain points. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Success Manager, communication is key. Prepare to discuss how you've effectively communicated with customers in the past, especially in Dutch. Think of specific examples where your communication made a difference in customer satisfaction or retention.
✨Demonstrate Your Problem-Solving Abilities
Be ready to share instances where you’ve tackled challenges head-on. Highlight your approach to resolving customer issues and how you ensured they received maximum value from the products. This will show your potential employer that you can handle the responsibilities of the role.
✨Engage with Stakeholders
Since the role involves interacting with multiple stakeholders, prepare to discuss how you’ve successfully managed relationships in previous roles. Share strategies you’ve used to keep everyone informed and engaged, which will illustrate your ability to work independently while still being a team player.
