At a Glance
- Tasks: Support daily operations, lead shifts, and ensure exceptional guest experiences.
- Company: Vibrant community-led pub hotel in West London.
- Benefits: Salary of £27,000 – £30,000, performance bonus, staff discounts, and ongoing training.
- Other info: Fast-paced environment with strong career progression opportunities.
- Why this job: Join a dynamic team and make a real impact in hospitality.
- Qualifications: Experience as a Supervisor or Assistant Manager in busy hospitality settings.
The predicted salary is between 27000 - 30000 £ per year.
Salary of £27,000 – £30,000 + performance bonus
Career progression opportunities
Ongoing training and development
Staff discounts and perks
A supportive, energetic working environment
A vibrant, community‑led pub hotel in West London, combining the warmth of a local with the standards of a high‑performing hospitality business. With a busy bar, quality food offer, and a well‑run rooms operation, we pride ourselves on delivering exceptional guest experiences in a lively, fast‑paced environment.
The Role
We’re looking for a confident and hands‑on Assistant Manager to support the day‑to‑day running of the pub and hotel. This is a dynamic role ideal for someone who thrives under pressure, leads from the front, and understands both wet‑led pub operations and rooms/hotel management. You will play a key role in leading the team, driving performance, and building strong ties within the local community.
Key Responsibilities
- Operations
- Support the General Manager in delivering smooth day‑to‑day operations
- Lead shifts across bar, restaurant, and rooms
- Ensure high standards of service, cleanliness, and compliance
- Manage stock, cellar standards, and cost controls
- Handle guest feedback, complaints, and resolutions professionally
- Rooms & Accommodation
- Oversee bookings, occupancy, and front desk operations
- Ensure rooms are maintained to high standards and guest‑ready
- Work closely with housekeeping to drive consistency
- Monitor performance and support revenue optimisation
- Train, motivate, and develop team members
- Lead by example in a fast‑paced environment
- Support recruitment and onboarding
- Build a positive, high‑performing team culture
- Community Engagement
- Develop strong relationships with local residents and businesses
- Support events, promotions, and community initiatives
- Be a visible and welcoming presence within the pub
About You
- Experience as a Supervisor or Assistant Manager in a busy pub, bar, or hotel
- Strong rooms experience (pub with rooms, hotel, or B&B)
- Thrives in fast‑paced, high‑volume environments
- A natural leader with excellent communication skills
- Passionate about hospitality and guest experience
- Organised, proactive, and hands‑on
- Commercially aware with a problem‑solving mindset
Assistant Manager in Ealing employer: Appetite4Recruitment
Join a vibrant and community-focused pub hotel in West London, where we pride ourselves on delivering exceptional guest experiences in a lively environment. As an Assistant Manager, you will benefit from ongoing training and development, career progression opportunities, and a supportive team culture that values your contributions. Enjoy staff discounts and perks while being part of a dynamic team that thrives on creating memorable moments for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Ealing
✨Tip Number 1
Get to know the pub and hotel inside out! Visit the place, chat with staff, and soak up the atmosphere. This will help you understand their vibe and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. Building relationships can give you insider info and might just land you a recommendation.
✨Tip Number 3
Prepare for the interview by practising common questions related to pub and hotel management. Think about how you’d handle specific situations, like guest complaints or team dynamics, and be ready to share your experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Assistant Manager in Ealing
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to delivering exceptional guest experiences.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Manager role. Highlight relevant skills and experiences that align with the job description, especially your leadership and operational management abilities.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, making it easy for us to see why you’re a great fit for the role without wading through unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process.
How to prepare for a job interview at Appetite4Recruitment
✨Know the Venue Inside Out
Before your interview, make sure to research the pub and hotel thoroughly. Familiarise yourself with their menu, services, and any recent events or promotions. This shows your genuine interest and helps you tailor your answers to align with their values and community focus.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Highlight your hands-on approach and how you motivate others in a fast-paced environment.
✨Demonstrate Problem-Solving Abilities
Expect questions about handling guest complaints or operational challenges. Think of specific scenarios where you've turned a negative situation into a positive outcome. This will illustrate your proactive mindset and ability to maintain high standards under pressure.
✨Engage with Community Initiatives
Since this role involves building ties within the local community, be ready to discuss how you've previously engaged with local businesses or residents. Share ideas on how you could enhance community involvement at this pub and hotel, showing that you're not just focused on operations but also on creating a welcoming atmosphere.
