At a Glance
- Tasks: Lead the development and launch of innovative consumer products and services.
- Company: Join a forward-thinking company that values collaboration and creativity.
- Benefits: Enjoy competitive salary, private medical insurance, and generous holiday allowance.
- Other info: Remote work with occasional office visits; excellent career growth opportunities await!
- Why this job: Make a real impact by turning ideas into successful products that enhance customer experiences.
- Qualifications: 5+ years in technical product management with strong cross-functional collaboration skills.
The predicted salary is between 65000 - 65000 £ per year.
Where strategy, technology, and delivery come together. The Technical Product and Services Development Manager drives seamless product launches and ongoing enhancements through strong cross‑functional collaboration.
Role Details
- Hours: 35 hours per week
- Shift pattern: Monday - Friday 09:00-17:00
- Salary: up to £65,000 per annum
- Location: Remote - with a requirement to be in the Norwich office 4 times a month avg.
- Start Date: June/July 2026
Note: This role is subject to pre‑employment screening, including basic DBS checks and two years of referencing. All screening must be completed prior to your start date, which may result in the start date being adjusted if required. This role is a UK based role and any hybrid/remote work must also be within the UK. For this role, you need 5mpbs upload and 15mpbs download internet speed.
Appello Perks
- 175 hours holiday plus bank holidays
- Private Medical Insurance - Individual cover
- Discounts on groceries, shopping, holidays, insurance, restaurants and more
- 24/7 employee assistance programme with an easily accessible app
- Family and friends’ discounts on our services & products
- Pension Scheme, up to 4% Company matched
- Free on‑site parking
About You
You are an experienced, organised, and customer‑focused product professional who enjoys working at the intersection of technology, delivery, and collaboration. You bring clarity to complexity, take ownership of outcomes, and have a strong track record of guiding products from idea through to successful launch and ongoing improvement.
Must Haves
- Proven experience (5+ years) in technical product management, technical writing, or project management, ideally focused on consumer products and services.
- Strong cross‑functional experience, working collaboratively with teams such as Development, Supply Chain, Finance, Marketing, Installation, and Customer Support.
- Good understanding of UI/UX principles and how they influence effective product design and user experience.
- Hands‑on post‑launch product management experience, including updates, maintenance, improvements, and returns.
- Bachelor’s degree in Engineering, Product Management, Computer Science, or a related technical discipline.
- Excellent technical writing skills, with experience producing clear, detailed technical specifications and product requirements.
- End‑to‑end product lifecycle experience, including feasibility assessments, planning, delivery, and ongoing support.
- Familiarity with Agile and/or DevOps ways of working, and tools such as Jira, Confluence, or similar platforms.
- Customer‑centric mindset, with the ability to design scalable, supportable products that meet long‑term customer and business needs.
- Strong analytical and problem‑solving skills, able to identify risks early and implement practical solutions.
Nice To Haves
- Experience managing multiple products or services simultaneously within a fast‑paced or scaling environment.
- Exposure to service improvement initiatives, continuous improvement frameworks, or service management disciplines.
- A strong interest in how technology, service delivery, and customer experience combine to deliver long‑term product success.
The Role
The Technical Product and Services Development Manager plays a key role in turning ideas into successful, well‑supported consumer products and services. Responsible for overseeing the full product lifecycle, this role ensures that new and existing offerings are technically robust, feasible to deliver, and ready for long‑term success once live. Working closely with cross‑functional teams, you will balance technical detail with commercial and operational considerations to deliver products that meet customer needs and business objectives.
- Lead the development and launch of new consumer products and services, ensuring they are fully prepared for post‑launch support.
- Own the end‑to‑end product lifecycle, from technical specifications and feasibility through to delivery, support, and continuous improvement.
- Define clear technical and UI/UX requirements, managing risk, quality, and readiness in collaboration with development, UAT, and operations teams.
- Work cross‑functionally with Supply Chain, Finance, Marketing, and Training to ensure smooth, scalable, and on‑time product delivery.
- Drive improvements to existing products and services, supporting maintenance, enhancements, scalability, and excellent customer experience.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.
Technical Products and Services Development Manager in Norwich employer: Appello
At Appello, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. With a focus on employee well-being, we offer generous benefits including private medical insurance, extensive holiday allowance, and a supportive environment for professional growth. Our remote working flexibility, combined with regular team interactions in our Norwich office, ensures that you can thrive both personally and professionally while contributing to meaningful product development.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Products and Services Development Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product management. We suggest doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Showcase your projects! Create a portfolio that highlights your past successes in product launches and improvements. We love seeing tangible results, so make sure to include metrics and outcomes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who fit our culture and values.
We think you need these skills to ace Technical Products and Services Development Manager in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Products and Services Development Manager role. Highlight your experience in product management, technical writing, and cross-functional collaboration. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be sure to mention any relevant projects or achievements that showcase your expertise.
Showcase Your Technical Skills:Since this role requires strong technical writing skills, make sure to include examples of your work. Whether it's detailed specifications or product requirements, we want to see your ability to communicate complex ideas clearly.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Appello
✨Know Your Product Lifecycle
Make sure you can discuss the end-to-end product lifecycle confidently. Be prepared to share examples of how you've managed products from conception to launch and beyond, highlighting your experience with technical specifications and post-launch improvements.
✨Showcase Cross-Functional Collaboration
This role requires strong collaboration across various teams. Prepare specific examples of how you've worked with Development, Marketing, and Customer Support to drive product success. Emphasise your ability to balance technical details with commercial needs.
✨Demonstrate Your Technical Writing Skills
Since excellent technical writing is a must-have, bring along samples of your work or be ready to discuss how you've created clear, detailed technical specifications. This will show your potential employer that you can communicate complex ideas effectively.
✨Familiarity with Agile and Tools
Brush up on Agile methodologies and tools like Jira and Confluence. Be ready to discuss how you've used these in past roles to manage projects and improve product delivery. Showing your familiarity with these practices will set you apart as a candidate.
