At a Glance
- Tasks: Be the friendly voice helping customers via calls, emails, and chats.
- Company: Join Appello, a supportive company making a difference in customer service.
- Benefits: Enjoy 174 hours of holiday, discounts, and a pension scheme.
- Other info: Flexible hybrid work model with a part-time schedule.
- Why this job: Make a real impact by helping our community with empathy and care.
- Qualifications: Customer service experience and strong communication skills are a must.
The predicted salary is between 12 - 15 £ per hour.
Appello is seeking a part-time Contact Centre Representative in Norwich. You'll be the frontline ambassador, providing outstanding support to C365 customers via calls, emails, and chats. With a hybrid work model, you will engage with customers, responding to their needs with accuracy and empathy.
The ideal candidate has at least one year of customer service experience, excellent communication skills, and a desire to help our community.
Enjoy perks such as:
- 174 hours of holiday
- Employee discounts
- A pension scheme
Part-Time Contact Centre Pro | Hybrid, 28h/wk in Norwich employer: Appello
At Appello, we pride ourselves on being an exceptional employer that values innovation and employee well-being. Our hybrid work model in New Milton allows for a balanced work-life dynamic, complemented by generous benefits such as 161 hours of holiday, a cash car allowance, and a robust pension scheme. We foster a collaborative culture that encourages professional growth and offers unique opportunities to contribute to meaningful digital telecare services that enhance the lives of vulnerable individuals.
